Syndis stands at the forefront of information security, offering tailored solutions and innovative strategies to global organizations. With research as its backbone, Syndis not only meets but exceeds the advanced security requirements of its clients, developing proprietary technologies and methodologies for unparalleled service.
Syndis aimed to streamline its Managed Security Service Provider (MSSP) operations by synchronizing project data from its internal Jira environment to various client ticketing systems, including Jira and Asana. The goal was to provide a seamless and secure service experience in both Syndis’s and the clients' environments.
Issue Type Integration:
The project's success hinged on Syndis's ability to effectively pick up specific-status Jira tickets from its environment, replicate them in clients' ticketing systems, and synchronize statuses and comments across these platforms.
Syndis sought a partner that resonated with its values of security, integrity, and reliability. Key requirements included:
After reaching out to several vendors, Getint stood out with its rapid response and consultative approach. They provided tailored solutions fitting Syndis’s unique operational needs and security demands.
Syndis found Getint’s user interface both user-friendly and versatile, offering an array of possibilities to enhance service quality.
"During the installation of the Getint product, we received outstanding support and consultation. The service provided by Getint was exemplary, playing a crucial role in enabling us to offer superior services to our clients."
Bára Hlynsdóttir, Project Lead at Syndis.
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