Privacy Policy

This Privacy Policy covers the information we collect about you when you visit websites operated by

We want to ensure that our services like do not automatically collect any personal information, except for the data contained in cookie files.

The GDPR applies in all EU Member States from May 25, 2018. What are the personal data? Any information regarding an identified or identifiable natural person is considered to be personal data. Personal data are, for example, name, surname, e-mail address, bank details, payment card number, or the IP address of the computer. The Personal Data Administrator is headquartered at ul. Miłosza 53b/67, 80-126 Gdańsk. When writing a Service or Services, we mean websites that we manage, i.e., .

How do we acquire your data?

We receive your data directly from you when you fill out a contact form, send a question to the support team, or apply for a job. We receive your data also when you download our software, especially apps to Atlassian products, such as Jira, Trello and others.

Which data do we process?

We process only the data required to achieve the purpose of processing. These are name and surname, e-mail address, optional telephone number. We process more data only if you send a resume, but then you get to decide what data you send to us. In case of apps downloaded from Atlassian Marketplace, we receive from you: company name, country of residence, job title, apart from the data listed above.

Atlassian Marketplace

The data of Users using Atlassian Cloud Applications are stored on servers of Amazon Web Services and Heroku. Please review Amazon Web Service Privacy Policy and Heroku: Customer data for all Cloud-based applications is backed up once per day and is encrypted. Only a few members of the / have access to the production environment for the purposes of maintaining our cloud applications and assisting our customers. We also use Google Analytics (, Hotjar ( to collect anonymous data to see how users use our applications.

What are the purpose and legal basis for the processing of your data by us?

We also process your data for the purposes set out below, based on the legitimate interest of doing business, which is:

– replying to a question/message you submitted;

– statistical analysis;

If you agree, we process your personal information to:

contact you, including for purposes related to authorized marketing activities through available communication channels, in particular via e-mail and telephone; sending commercial information via electronic means of communication; conducting the recruitment process. You may withdraw your consent to the processing of personal data at any time, in the same way, you have expressed it. We will process your personal information until you withdraw your consent.

Do you need to provide us with your data?

Of course, not. The use of our website does not require any personal data, but without entering your data, we are unable to answer your question or conduct the recruitment process. Do we pass your data to countries outside the European Economic Area? Your data will be transferred outside the European Economic Area, i.e., to Microsoft, Twitter, Google, Facebook, but our provider guarantees a high level of personal data protection. These guarantees arise in particular from the obligation to use standard contractual clauses adopted by the EU Commission or participation in the ‘Privacy Shield’ program established by Commission Implementing Decision (EU) 2016/1250 of July 12, 2016, on the adequacy of protection provided by the EU-US Privacy Shield.

Do we process your personal data automatically (including profiling) in a way that affects your rights?

Your personal data will be processed in automatically (including profiling), however, it will not cause any legal effects to you or substantially impact your situation. Profiling of personal data by Google, Microsoft, Twitter and Facebook involve the processing of your data (also automatically) by using them to assess specific information about you, in particular, to analyze or forecast your personal preferences and interests.

What are your rights to in the scope of processed data?

We want you to know that you have the right to:

access to data and receive a copy. You have the right to obtain confirmation from us whether we process your personal data, and if this is the case, you have the right to:

access your personal data,

obtain information about the purposes of the processing, the categories of personal data being processed, the recipients or categories of recipients of this data, the planned period of storage of your data or the criteria for determining this period, about your rights granted to you by the GDPR, and the right to lodge a complaint to the supervisory authority data on automated decision-making, including profiling and safeguards applied in connection with the transfer of these data outside the European Union,

get a copy of your personal data.

to correct data. You have the right to rectify and supplement your personal data. You can do it yourself in the Settings (Privacy) tab. Concerning other personal data, you have the right to ask us to correct this data (if it is incorrect) and to supplement it (if it is incomplete);

to delete data (the right to be forgotten) – if in your opinion there is no reason for us to process your data, you can request that we remove them. You have the right to request deletion of personal data if:

you withdrew your specific consent to the extent to which personal data were processed based on your permission;

your personal data have ceased to be necessary for the purposes for which they were collected or processed;

you objected to the use of your data for marketing purposes;

you opposed to the use of your data to maintain website usage statistics and satisfaction surveys, and the opposition was considered justified;

your personal information is being processed unlawfully.

Despite the request to delete personal data, in connection with opposition or withdrawal of consent, we may retain specific personal data to the extent necessary to establish, assert or defend claims. This applies in particular to personal data including name, surname, e-mail address, and history of the application, which we retain for purposes of handling complaints and claims related to the use of our services.

limitations on data processing – you can request that we limit the processing of your personal data only to store or perform actions agreed upon with you if in your opinion we have incorrect data about you or process it unjustifiably, or you do not want us to remove it because you need it for determine, investigate or defend claims, or for the time of opposition to data processing. You have the right to request restrictions on the use of your personal data in the following cases:

when you question the correctness of your personal data – then we will limit their use for the time needed to verify the accuracy of your data; if the processing of your data is against the law, and instead of removing the data, you will demand to restrict their use;

when your personal information has ceased to be necessary for the purposes for which we have collected or used it, but it is required for you to establish, assert or defend claims;

when you object to the use of your data – then the restriction occurs for the time needed to consider whether, due to your individual situation, the protection of your interests, rights, and freedoms outweigh the interests that we process when processing your personal data.

to object to the processing of your data in order to conduct direct marketing. If you exercise this right – we will stop processing data for this purpose. If your objection turns out to be well-founded and we have no other legal basis to process your personal data, we will delete your information for which you objected;

to transfer data – you have the right to receive from us in a structured, commonly used machine-readable format, e.g., CSV, personal information about you that you provided to us based on your consent. You can also ask us to send this data directly to another entity;

complaining about the supervisory body. You can complain to us about complaints, requests, and requests regarding the processing of your personal data and the exercise of your rights. If you feel that we are processing your data unlawfully, you can submit a complaint to the supervisory body with its registered office at ul. Stawki 2 in Warsaw.

Who do we share your personal information with?

We may disclose your data only if you give your consent to it or to authorized entities, if necessary. Also, our employees will have access to your data as it is required for them to perform their daily duties and subcontractors, that is entities that we use.

How long do we keep your personal data?

Your data such as your name and e-mail address that we process for the purposes of direct marketing of our products will be kept until you object to their processing. To this end, you should withdraw your consent. Otherwise, we may decide to terminate the processing of this data if we determine that the permission received from you have become obsolete.

How can you contact us

Simply write to us to the following address:

Cookies policy

The website does not automatically collect any information, except for the information contained in cookie files. Cookie files (so-called “cookies”) are IT data, in particular, text files, which are stored in the Service’s user’s end device and are intended for using the Service’s websites. Cookies usually contain the name of the site from which they originate, their storage time on the end device, and a unique number.

The entity placing cookies on the user’s end device and obtaining access to them is, headquartered at ul. Czeslawa Milosza 53b/67, 80-126 Gdansk, and tools used by our company to improve the quality of services we provide.

Cookies are used to: adjust the content of the Service pages to the user’s preferences and optimize the use of websites; in particular, these files allow to recognize the Service users’ devices and correctly display the website, tailored to individual needs. They also allow creating statistics that help to understand how Service Users use sites, which helps to improve their structure and content.

The Service may use two basic types of cookies: “session” and “persistent” cookies. Session cookies are temporary files that are stored on the user’s end device until they log out, leave the website or turn off the software (web browser). Persistent cookies are stored in the user’s end device for the time specified in the cookie file parameters or until the user removes them.

The Service may use the following types of cookies:

“Necessary” cookies, enabling the use of services available on the Service, e.g., authentication cookies used for services that require authentication on the Service;

cookies used to ensure security e.g. used to detect fraud in the field of authentication in the Service;

“Performance” cookies, enabling the collection of information on the use of Service pages;

“Functional” cookies, allowing “remembering” the settings selected by the user and personalizing the user’s interface, e.g., regarding the language or region of the user’s origin, size of the font, the appearance of the website, etc.;

In many cases, software used for browsing websites (web browser) allows cookies to be stored in the user’s end device by default. Service users can change their cookie settings at any time. These settings can be changed in particular to block the automatic handling of cookies in the web browser’s settings or to inform them of each entry in the device of the Service user. Detailed information about the possibilities and ways of handling cookies are available in the software (web browser) settings.

The Service Operator informs that restriction on the use of cookies may affect some of the functionalities available on the Service.

Cookies placed on the Service user’s end device may also be used by advertisers and partners cooperating with the Service Operator.

More information about cookies is available in the “Settings” or “Help” section in the menu of your web browser.

Trademarks and copyrights

Unless otherwise stated, the copyright for the pages, information, materials, and their distribution within the Service belong to or have been transferred by an appropriate license to

The website also contains trademarks, trade names, logos reserved by both, as well as companies and third parties. They have been used only to identify them. By making them available in the Service, does not grant a license to use them in any way.

Users may print, copy, copy or temporarily store parts of the Service for their own purposes or in connection with the use of products and services of

Users are not allowed to make any changes to content from the Service.

The detailed scope of permitted and unlawful use of content from the Service is specified by the law, in particular, the Act of February 4, 1994, on copyright and related rights (Journal of Laws of 1994, No. 24, item 83, as amended). Violation of these rights is threatened by civil and criminal sanctions.

End-User License Agreement (EULA) of

This End-User License Agreement (“EULA”) is a legal agreement between you and (, NIP – 5842586902, ul. Czesława Miłosza 53b/67, 80-126 Gdańsk, Poland).

This EULA governs your acquisition and use of our software (“Software”) directly from or indirectly through a authorized reseller or distributor (a “Reseller”).

Please read this EULA carefully before completing the installation process and using the software. It provides a license to use the software and contains warranty information and liability disclaimers.

If you register for a free trial of the software, this EULA agreement will also govern that trial. By clicking “accept” or installing and/or using the software, you are confirming your acceptance of the Software and agreeing to become bound by the terms of this EULA agreement.

If you are entering into this EULA on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these terms and conditions. If you do not have such authority or if you do not agree with the terms and conditions of this EULA, do not install or use the Software, and you must not accept this EULA agreement.

This EULA shall apply only to the Software supplied by herewith regardless of whether other software is referred to or described herein. The terms also apply to any updates, supplements, Internet-based services, and support services for the Software, unless other terms accompany those items on delivery. If so, those terms apply.

License Grant hereby grants you a personal, non-transferable, non-exclusive licence to use the software on your devices in accordance with the terms of this EULA.

You are permitted to load the software (for example a PC, dedicated server) under your control. You are responsible for ensuring your device meets the minimum requirements of the software.

You are not permitted to:

  • Edit, alter, modify, adapt, translate or otherwise change the whole or any part of the Software nor permit the whole or any part of the Software to be combined with or become incorporated in any other software, nor decompile, disassemble or reverse engineer the Software or attempt to do any such things
  • Reproduce, copy, distribute, resell or otherwise use the Software for any commercial purpose
  • Allow any third party to use the Software on behalf of or for the benefit of any third party
  • Use the Software in any way which breaches any applicable local, national or international law
  • Use the Software for any purpose that considers is a breach of this EULA

Number of Instances

Unless otherwise specified in your Order, for each Software license that you purchase, you may install one (1) production instance of the Software on systems owned or operated by you or one of your Authorized Users. The license authorizes you to establish connection between 2 applications (f.e. 1 Jira of Company X with 1 ServiceNow of Company Y)


You will pay all fees in accordance (including the bank transfer fee, if applied) with each Order, by the due dates and in the currency specified in the Order. If a purchase order number is required in order for an invoice to be paid, then you must provide such purchase order number to by emailing the purchase order number to


Your fees under this Agreement exclude any taxes or duties payable in respect of the Software in the jurisdiction where the payment is either made or received. To the extent that any such taxes or duties are payable by, you must pay to the amount of such taxes or duties in addition to any fees owed under this Agreement.

Intellectual Property and Ownership shall at all times retain ownership of the Software as originally downloaded by you and all subsequent downloads of the Software by you. The Software (and the copyright, and other intellectual property rights of whatever nature in the Software, including any modifications made thereto) are and shall remain the property of reserves the right to grant licences to use the Software to third parties.

Warranties and Disclaimer

General Warranties.

Each party represents and warrants that it has the legal power and authority to enter into this Agreement. If you are an entity, you represent and warrant that this Agreement and each Order is entered into by an employee or agent of such entity with all necessary authority to bind such entity to the terms and conditions of this Agreement.

Warranty Disclaimer.

Except as expressly set forth in general warranties section, all software, support and maintenance and any additional services are provided “as is,” and expressly disclaim any and all warranties and representations of any kind, including any warranty of non-infringement, title, fitness for a particular purpose, functionality, or merchantability, whether express, implied, or statutory. will not be liable for delays, interruptions, service failures or other problems inherent in the use of the internet and electronic communications or other systems outside the reasonable control of To the maximum extent permitted by law, makes no representation, warranty or guarantee as to the reliability, timeliness, quality, suitability, truth, availability, accuracy or completeness of any software or any content therein or generated therewith, or that: (a) the use of any software will be secure, timely, uninterrupted or error-free; (b) the software will operate in combination with any other hardware, software, system, or data; (c) the software (or any products, services, information, or other material purchased or obtained by you through the software) will meet your requirements or expectations); (d) errors or defects will be corrected; the software is free of viruses or other harmful components. you may have other statutory rights, but the duration of statutorily required warranties, if any, will be limited to the shortest period permitted by law.

Limitations of Liability

Consequential damages waiver.

Except for excluded claims (defined below), neither party will have any liability arising out of or related to this agreement for any loss of use, lost or inaccurate data, lost profits, failure of security mechanisms, interruption of business, costs of delay or any indirect, special, incidental, reliance or consequential damages of any kind, even if informed of the possibility of such damages in advance.

Liability Cap.

Except for excluded claims, each party’s aggregate liability to the other arising out of or related to this agreement will not exceed the amount actually paid or payable by you to us under this agreement in the two (2) months immediately preceding the claim.

Nature of Claims and Failure of Essential Purpose.

The parties agree that the waivers and limitations specified in section “Limitations of Liability” apply regardless of the form of action, whether, in contract, tort (including negligence), strict liability or otherwise and will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.

Publicity Rights

We may identify you as a customer in our promotional materials. We will promptly stop doing so upon your request sent to


This EULA is effective from the date you first use the Software and shall continue until terminated.

It will also terminate immediately if you fail to comply with any term of this EULA. Upon such termination, the licenses granted by this EULA will immediately terminate and you agree to stop all access and use of the Software. The provisions that by their nature continue and survive will survive any termination of this EULA.

Governing Law

This EULA, and any dispute arising out of or in connection with this EULA, shall be governed by and construed in accordance with the laws of Poland.

Service Level Agreement (SLA)

Contact support

Supported contact channels:

Business Hours

9:00 am – 5:00 pm, Monday through Friday Timezone: GMT+01:00

Our support team is based in Gdansk, Poland. For all request we respond in 24 hours, excluding national holidays in Poland (2022) within the week.

Support for our products includes:

  • Help with configuring products.
  • Solving problems to make products running properly.
  • Answering questions about products functionality.
  • Answering sales questions and requests.
  • Assistance with upgrades.
  • Support in English and Polish languages.