3-minute setup to get you up and running asap
No need to install the Freshdesk app or connector; simply use a Jira app.
Set up the connection with Jira and Freshdesk.
Implement the fundamental types association (e.g. Issue to Task).04
Map the fields like assignees, labels, and more.05
Name your integration, save the settings, and relish the enhanced functionality.
Highly recommended, especially the support is incredibly helpful and takes care of questions and concerns very very quickly! An absolute recommendation!
Thanks a lot for the quick help and excellent assistance! Highly appreciate your service. I always got a quick, honest and to the point response, amazing support and amazing team! Many thanks
Been working with Getint for a few months now, and can genuinely say they are the hardest working team I’ve met! Always eager to help, to expand their product and to meet or normally exceed our expectations. Their product is easy to work with, quickly deployed and far superior to the competitor product we used to use. Highly recommended!
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What is Jira Service Management?
Jira Service Management, a brainchild of Atlassian, is a distinguished ITSM and service desk platform. Gaining momentum among global IT circles, it lays out a structured path for holistic IT service management. With its ergonomic design, it facilitates effective incident tracking and SLA fulfillment. Branching out, it's also a nexus for support across business functions. Its adaptability, bolstered by diverse Atlassian marketplace integrations, underscores Jira Service Management's importance for entities prioritizing service enhancement and agile operations.
What is Freshdesk?
Developed by Freshworks, Freshdesk stands out as a pivotal customer support software. Globally recognized, it offers a cohesive platform for efficient ticket management and resolution. Its advanced features like AI-based automations and multi-channel assistance, combined with a diverse marketplace of tools, positions Freshdesk at the forefront of customer service excellence.
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Our Latest News & Updates
Getint Achieves Atlassian Gold Vendor Status: A Milestone Worth Celebrating!
Getint proudly clinches the Atlassian Gold Vendor status, underscoring our commitment to top-tier security, cloud innovation, and service excellence. Discover how this achievement reflects our ongoing dedication to better serve our community.
Getint Updates: New Pricing and Key Enhancements
Getint announces updated pricing to align with market needs, and introduces Free plans for select applications. With recent achievements including enhanced security measures, Atlassian Gold Vendor status, and surpassing 1,700 installations, Getint continues to evolve.