Jira Software Freshservice integration

Synchronize Jira & Freshservice: Streamlined, Integrated, Powerful Merging Jira with Freshservice is a breeze, delivering an effective integration of two industry-leading platforms. This synergy revolutionizes project management and IT service delivery, allowing internal and external stakeholders to collaborate effortlessly. Dive into a holistic experience as you synchronize tasks, incidents, changes, and more, enriching them with custom fields, attachments, and priorities. Contemplating a shift? Transition smoothly between Jira and Freshservice, preserving every piece of vital information.

We Support the Integration of All The Most Important Fields, Including

Name of field
Name of field
SUMMARY
DESCRIPTION
ASSIGNEES
COMMENTS
ATTACHMENTS
LABELS
DATE
PRIORITY
STATUSES
CUSTOM FIELDS
TITLE
DESCRIPTION
ASSIGNEES
COMMENTS
ATTACHMENTS
LABELS
DATE
PRIORITY
STATUSES
CUSTOM FIELDS

3-minute Setup to Get You Up and Running ASAP

  • 01

    No need to install the Freshservice app or connector; simply use a Jira app.

  • 02

    Set up the connection with Jira and Freshservice.

  • 03

    Implement the fundamental types association (e.g. Issue to Task).

    04

    Map the fields like assignees, labels, and more.

    05

    Name your integration, save the settings, and relish the enhanced functionality.

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Richard Winstock

Getint Platform Offers and Support

Advanced Scripting

Advanced Filtering

Getint Folders

Saas / OnPremise deployment

Custom development and consulting

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Documentation: Jira Software Freshservice integration

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Migrate data between Jira Software <-> Freshservice

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What is Jira

Steering the helm of project management is Jira, Atlassian’s prodigious offering. Resonating with agile enthusiasts globally, it establishes a strategic template for software endeavors. The interface champions ease in task distribution, sequential priorities, and project trajectory visualization. Beyond software, Jira’s adaptability has proliferated to areas like IT service management and enterprise strategy. Teams are further empowered with a diverse suite of extensions, making Jira synonymous with collaborative efficiency.

What is Freshservice?

Freshservice is a dynamic IT service management solution crafted by Freshworks. Recognized by organizations globally, Freshservice offers a unified platform to streamline IT service requests, incident management, and asset tracking. Its intuitive interface lets teams effortlessly log, categorize, and resolve tickets while prioritizing based on urgency and impact. Stepping beyond traditional IT service management, Freshservice introduces features like a modern self-service portal, automation tools, and advanced reporting capabilities. With a rich ecosystem of integrations and extensions, Freshservice stands out as a go-to choice for businesses striving to elevate their IT service delivery, drive efficiency, and promote user satisfaction.

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