Jira

Integration

Bitmist: Jira—Jira Integration

Bitmist implemented Getint to enable almost real-time, bi-directional task syncing between its internal Jira instance and its clients’ Jira systems. The solution centralized management through Bitmist alone—without requiring customer-side installations or licensing—and supported syncing of epics, stories, bugs, fields, comments, and attachments. Results included scalable operations, improved task coordination, and license renewal after one year of use.

Find Out how we did it!

Client Overview

Industry:

Company size:

SMB

Location:

Hungary

KEY STAKEHOLDER

Vajk Torbagyi

CTO at Bitmist

Hungary-based IT/SaaS provider focused on task management services
Uses internal Jira and integrates with multiple clients’ Jira systems
Aims for near real-time, bi-directional sync of tasks and related data
Requires central control—no customer installs or separate licenses
Handles epics, stories, bugs, fields, comments, and attachments

Scope of Work

Centralized Jira–Jira Sync Setup

Configured integration exclusively on Bitmist’s Jira, using remote licensing to connect with client instances.

Type & Field Synchronization

Synced epic-to-epic, story-to-story, bug-to-bug types; mapped fields like title, description, issue key, priority, labels, and status.

Comments & Attachments Transfer

Included task comments and file attachments in the sync for complete context.

Ongoing Support & Licensing Renewal

Delivered reliable integration support over a year, culminating in a license renewal driven by satisfaction.

Integration Objective

Bitmist aimed to synchronize tasks—including epics, bugs, and stories—in near real-time between its internal Jira environment and those of its clients. The integration needed to support full data fidelity (fields, comments, attachments) without requiring customers to install additional tools or manage licenses.

Data Integration Specifics

Issue Types:

Synced key issue types:

Epics ↔ Epics
Stories ↔ Stories
Bugs ↔ Bugs

Field Mapping:

Mapped core and custom fields:

Title, Description, Issue Key
Priority, Labels, Status

Scripting and Custom Development Support

Utilized remote licensing and no-code rule builder to enable integrations without client-side installations.

Success Metrics

The integration’s success was defined by

Centralized Management
All integrations controlled from one Jira without spreading installs or licenses.
Full Data Synchronization
Epics, stories, bugs, fields, comments, and attachments all seamlessly synced.
Robust and User-Friendly
Integration remained reliable and intuitive, requiring minimal maintenance.
License Renewal
Bitmist renewed their Getint license after a year, reflecting satisfaction and ROI.

Vendor Selection Process

Bitmist evaluated several Jira-to-Jira sync tools including Backbone, Exalate, and Getint. Getint stood out due to its centralized, remote-license setup that required no installations for clients, intuitive mapping tools, and a cleaner pricing model. These attributes aligned well with Bitmist’s procurement, security, and operational constraints.

Why Getint Stood Out?

During the vendor selection process, Getint emerged as the preferred choice due to:

Built-in Integration

No need for an external hub, ensuring easier maintenance

User-Friendly Interface

Accessible for standard Jira administrators, with straightforward configuration

Reliability and Low Maintenance

Set-and-forget functionality

Cost-Effectiveness

Balanced pricing for the value delivered

Responsive Support

Prompt and effective assistance during setup and troubleshooting

800 000 +

Active Users

5 000 +

Installations

3.8 / 4

Rating

7 mln

Integrations Daily

Our Certifications

What We Accomplished

Remote-Licensed, Central Setup

Enabled centralized integration via remote license, avoiding client-side tool installs.

Comprehensive Issue Sync

Synchronized epics, stories, and bugs across systems with full fidelity.

Full Context Transfer

Ensured comments and attachments were reliably synced.

One-Year Reliability

Solution remained stable and intuitive, leading to license renewal after a year.

What Key Stakeholder Say

“Choosing Getint for our Jira integration was a game-changer. It allowed us to seamlessly connect with our clients' systems without overstepping their operational boundaries. The reliability and ease of use of Getint have made it an indispensable tool for us, and renewing our license was a testament to its efficacy and value.”

Vajk Torbagyi

CTO at Bitmist

Conclusion

Getint’s Jira–Jira integration has empowered Bitmist with centralized, scalable task management—across multiple client systems.

This implementation highlights Getint’s strength in delivering powerful, low-maintenance integrations that respect client constraints.

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Frequently asked questions

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We've got you!

Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.

Do clients need to install the integration?

No—the remote-license setup requires no client-side installation or licensing.

Are comments and attachments included?

Yes—both are fully synchronized across Jira instances.

What issue types are supported?

Epics, Stories, and Bugs are all synced with full field fidelity.

Is setup and maintenance easy?

Yes—Bitmist managed the integration centrally with minimal effort.

Why did Bitmist renew after a year?

The integration's reliability, usability, and ROI made Getint an indispensable tool.

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