ServiceNow-Salesforce Integration - Streamline Your Workflow
Connect ServiceNow with Salesforce in minutes using Getint's no-code integration platform. Sync incidents, Salesforce cases, customer data, custom fields, and updates with one-way or two-way synchronization, helping sales and support teams eliminate manual work, improve customer experience, and keep systems aligned.
Sync
ServiceNow
-
Salesforce
Simple, Seamless, Effective
Integration
This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.
to establish a robust integration that synchronizes data and maintains workflows efficiently.
Experience comprehensive integration as you sync issues, work items, bugs, and epics
while customizing with fields, attachments, statuses, and assignees.
Smoothly migrate between tools
without losing data, ensuring a successful migration.
Our Certifications
Partnerships
Seamless
ServiceNow
-
Salesforce
Sync
2-way Sync
Maintain a single source of truth with automatic cross-platform updates.
SaaS / On-Premise
Choose cloud or on-premise deployment to meet compliance and security standards.
Advanced Filtering
Sync only the most relevant data, reducing clutter and complexity.
Auto Mapping
Reduce manual work with automated field mapping for a consistent data structure.
Reporting with Logs
Receive instant alerts to quickly identify and resolve integration issues.
Enterprise Security
Protect sensitive data and maintain compliance with enterprise-grade security.
Fair Pricing
We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.
Pay just for one app
fixed fee you can trust—pay for a connection, no surprises.
No hidden costs
ensuring completely transparent, predictable pricing.
Unlimited usage
of fields and projects at no extra charge.
Fair migration cost
based on the number of events, not company size, ensuring fairness for all organizations.
Schedule a Free Demo with our Integration Expert
Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.
Turn Your ServiceNow incidents into Salesforce cases
Getint supports the integration of all major fields.
What makes Getint your Go–To Integration Solution?
Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.
Clear Pricing – No surprises!
Enterprise–Grade Security
Dedicated, In–House support!
Custom Integrations for any Challenge!
Quick Setup, Seamless Experience
Hear what our happy Clients
& Partners say
Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:
Check Pricing Tailored to Your Team
Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.
ServiceNow — Salesforce Integration
Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery
ServiceNow <-> Salesforce Migration
Planning a ServiceNow to Salesforce migration? Getint helps you migrate ServiceNow incidents, Salesforce cases, custom fields, attachments, comments, and historical records while maintaining data integrity, preserving relationships, and helping teams continue supporting customers without interruption
Seamless
ServiceNow
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Salesforce
Sync
Every integration tells a story of improved workflows, enhanced collaboration, and organizational growth. Explore how businesses across industries have leveraged our solutions to overcome challenges, optimize processes, and achieve remarkable results.
Have questions?
We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
What's the fastest way to integrate ServiceNow and Salesforce?
Integrating ServiceNow with Salesforce is quick and effortless using Getint. Quick Build automatically suggests field mappings, allowing ServiceNow users and sales teams to configure the connection in minutes without coding. The platform supports one-way and bidirectional synchronization based on your business needs.
While ServiceNow Integration Hub offers nearly 200 pre-built connectors, organizations often choose dedicated integration platforms like Getint when they need deeper field mapping for complex workflows, configurable synchronization logic, and enterprise-ready Salesforce–ServiceNow integration without custom development.
Which data fields can I sync from ServiceNow to Salesforce?
You can sync data from ServiceNow incidents, Salesforce cases, customer records, comments, attachments, statuses, priorities, custom fields, accounts, and other business data between both platforms.
Administrators can configure mappings for both native and custom fields, ensuring incident data, customer issues, and CRM information remain consistent across the two systems. Careful field mapping helps eliminate manual entry errors, improve data accuracy, and support customer success teams as processes evolve.
Does Getint ensure that Salesforce ServiceNow integration is secure and compliant?
Yes. The ServiceNow and Salesforce integration is designed to meet enterprise security and compliance requirements. Getint complies with ISO 27001, ISO 27018, SOC 2 Type II, and GDPR while supporting both SaaS and On-Premises deployments (customers can deploy solution behind their own firewall).
Authentication supports secure methods including OAuth 2.0, OAuth tokens, API credentials, and role-based permissions where supported by connected systems. Since both ServiceNow and Salesforce provide REST and SOAP APIs, organizations can integrate using code-based approaches or choose a no-code platform like Getint for faster implementation and easier maintenance.
How is the cost of ServiceNow–Salesforce integration calculated?
Getint uses transparent connection-based licensing. You license a single ServiceNow connection and receive unlimited users for that integration.
Compared with building and maintaining custom integration flows, Salesforce and ServiceNow teams benefit from faster deployment, easier scalability, predictable costs, and simplified maintenance while retaining full control over synchronization and business workflows.
What support options are available for users of ServiceNow to Salesforce integration?
Getint provides expert in-house support throughout implementation and ongoing optimization. Our engineers help configure synchronization rules, field mappings, authentication, troubleshooting, and performance optimization while sharing integration best practices.
Whether you're connecting customer support with CRM or sales system, synchronizing ServiceNow incidents and Salesforce cases, or integrating additional business systems, our team helps ensure reliable synchronization, improved visibility, and long-term success for sales, service, and IT teams.
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Stay ahead with insights, comparisons, and integration guides from the Getint team. Explore expert advice and practical how-tos to help your team simplify workflows and scale with confidence.
