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Frequently asked questions
Have questions?
We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
What is ScriptRunner Connect compared to Getint?
ScriptRunner Connect is a code-first, scripting-based integration tool tightly integrated into Jira. It requires users to define sync logic using Groovy or JavaScript. In contrast, Getint offers a UI-first experience that supports low-code setups with optional scripting, combining usability with flexibility.
How easy is it to set up and configure?
ScriptRunner Connect demands manual scripting and configuration of listeners on both ends, which can be time-consuming. Getint simplifies integration setup via visual field mapping, QuickBuild templates, and UI-driven workflows, reducing manual effort.
Who can manage the integration?
ScriptRunner Connect is best suited for developer or ops teams with coding skills, as admin-level users can't manage the integrations. Getint empowers non-technical users to configure and maintain syncs via UI, with scripting only when needed.
How are errors and logs handled?
ScriptRunner Connect has limited logging and debugging, lacking timestamps and granular controls. Getint provides centralized dashboards, encrypted logs, notifications, and options to pause or manually resubmit syncs.
What about pricing and deployment?
ScriptRunner Connect uses usage-based pricing tied to script executions and requires contacting the vendor. Getint uses fixed-fee pricing per connection through the Marketplace, supports SaaS, on-premise, and hybrid deployments, and avoids unpredictable costs.
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