Comparison
Jira

Getint vs Exalate: The Honest Comparison 2027

Jacek Wizmur-Szymczak
Jacek Wizmur-Szymczak
October 8, 2026
•
16 min
Getint vs Exalate: The Ultimate Guide to Selecting the Right Integration Solution
Exalate was built when flexibility meant writing code. Getint was built when flexibility stopped requiring it.

If you are deciding on Exalate vs Getint, the short answer is this: Getint is the better fit for most enterprises and IT service teams because it is easier to configure and maintain, gives central governance, and usually makes pricing and long-term operations more predictable. Exalate is stronger when each side of the integration needs to stay independently owned and heavily customized through Groovy scripting.

Getint and Exalate hold the sweet spot of the integration market for large organizations, service teams, and cross-functional tech companies running critical workflows across Jira, Azure DevOps, ServiceNow, Salesforce, and similar systems. Choosing between them affects more than setup speed: it shapes how secure, scalable, auditable, and maintainable your syncs and migrations will be as systems, teams, and compliance requirements grow.

They are not sprawling platforms like MuleSoft, Boomi or Workato: expensive integration arsenals designed to connect almost anything to everything.

They are not lightweight automation tools like Zapier or Make either. Those are excellent for connecting many simple apps. They are not designed for deep, business-critical synchronization between complex systems.

Getint and Exalate are specialists.

Not cannons. Not pocketknives.

Precision instruments, built for the hard work of keeping Jira, Azure DevOps, ServiceNow, Salesforce and their neighbours continuously in sync.

That is where the similarity ends.

This comparison focuses on the differences that actually decide the purchase: architecture, configuration model, pricing, deployment, connector depth, migration, enterprise security certifications, monitoring, AI capabilities, support, reviews, and the use cases where one clearly fits better than the other.

The short answer

Getint is the better choice for most organizations. Exalate is the specialist choice when each company must own its own side of the integration in Groovy.

We build Getint, so read this with that in mind. We have also tried to be precise: where Exalate is stronger, we say so.

Two companies at a glance

Exalate launched in 2014 in Antwerp, Belgium, as a Jira-to-Jira connector from Atlassian partner iDalko. It has almost 4,400 installations on the Atlassian Marketplace, with an average rating of 3.29.

Getint was founded in 2020 in Gdańsk, Poland. Today almost 6,000 companies use it, including 16 of the Fortune 500. It runs 7+ million integrations a day and has an average Marketplace rating of 4.6/5. It is on the Deloitte Technology Fast 50 list.

Verdict at a glance

Requirement

Winner

Why

Visual configuration

Getint

Most integration logic is configured and maintained in the UI

Conditional logic and transformations

Getint for most teams

Visual configuration plus runtime JavaScript

Maximum script-first control

Exalate

Independent Groovy scripts on both sides

Maintainability

Getint

Less custom code to build, test and own

Business-user accessibility

Getint

Configuration isn't built around scripts

Cross-company, centrally governed

Getint

One governed configuration, no duplicated admin

Each company administers its own side

Exalate

Each party controls its own node and scripts

Historical data migration

Getint

A dedicated product capability, priced by use case

Deployment flexibility

Getint

SaaS, Forge, Data Center and self-hosted

Pricing predictability

Getint

No active-item meter

Overall enterprise choice

Getint

Best balance of power, usability, governance and maintainability

Exalate was built for the age of scripting

Exalate comes from a time when "powerful" software meant handing specialists a script editor and getting everyone else out of the way.

Its scripting engine is flexible, and Exalate's centre of gravity still sits in script mode. As integrations grow sophisticated, teams are pulled toward Groovy: writing it, testing it, debugging it, and finding people who can maintain it.

Exalate recently launched New Exalate, with a new console and an AI assistant called Aida. Both make the experience look more contemporary.

Look beneath the new interface and the same script-first philosophy remains. New Exalate uses the same sync engine. Existing connections and Groovy scripts keep working. Aida's headline achievement is helping customers write those scripts faster.

It is like fitting a fifteen-year-old aircraft with brighter screens and calling it the next generation. The instruments look better. The passengers may feel reassured. But the aircraft is still flown the old way.

Getint was built for now

Getint starts from a different belief: people should not have to choose between software that is easy and software that is powerful.

Most integrations are built and run visually. Fields, values, statuses, comments, attachments, hierarchies and workflows are mapped in an interface that business and technical teams can read together.

When visual configuration is not enough, JavaScript adds conditional logic, dynamic transformations and custom behaviour. Not in a separate product. Not as a retreat into a different operating model. As another layer of power inside the same integration.

The speed of visual configuration. The freedom of code.

Two powerful worlds. One modern platform.

What New Exalate actually is as an integration platform

New Exalate is not a rebuilt integration platform. It is a new central console, product experience and pricing layer on top of Exalate's existing sync engine and node architecture.

Exalate says so itself: both versions use the same sync engine, and the new console "adds unified management on top" (Exalate documentation, Atlassian Marketplace listing).

Layer

Exalate Classic

New Exalate

Actually new?

Management UI

Console inside each connected system

Central exalate.app console

Yes

Sync engine

Exalate node engine

Same engine

No

Configuration model

Incoming and outgoing Groovy scripts

Same Groovy scripts

No

Data model

JSON replica exchanged between nodes

Same replica concept

No

Runtime

Dedicated Exalate nodes

Same dedicated single-tenant nodes

No

Testing

No proper pre-deployment test

Test Run on real data

Yes

Script management

No version history

Versioning, audit trail, rollback

Yes

AI

AI Assist

More contextual Aida

Improved

Administration

Separate view on every side

Network view, dashboard, labels, co-owners

Yes

Onboarding

Node setup on each side

Automated registration for some cloud systems

Partly

Pricing

Per Jira user tier or platform instance

Per integration, by active items in sync

Yes

Connector coverage

Full legacy portfolio

Partly dependent on Classic

Not yet equivalent

Under the new paint, New Exalate still runs on Exalate nodes, incoming and outgoing Groovy scripts, replicas, and separate logic on each side.

New Exalate modernizes how integrations are configured, tested and managed. It does not replace the scripting engine or the distributed node architecture.

New Exalate gives the old model a new interface. Aida helps customers operate it.

Getint replaces it.

Architecture: one control room, or a node on every side

Getint is centralized. Exalate is decentralized. That single choice shapes setup, governance, maintenance and cost.

With Exalate, a node is installed on every system you connect. Each side writes its own incoming and outgoing scripts. After our earlier comparisons, Exalate added a "Unified Connection Management Console". It makes integrations easier to oversee, but it doesn't remove the node on each side.

Getint is installed once, on the Jira side, or runs standalone, as SaaS or on-premise. One interface configures both ends. That matters most when the other company won't install anything and is happy to let you run the integration.

Where Exalate's model is stronger

Exalate lets each side decide independently what it sends and what it receives. When two organizations refuse shared ownership, that is valuable.

What that independence costs

Independence in Exalate is written in Groovy, on both sides. Every change needs scripting, coordination and alignment between two teams. In a large enterprise, where every decision passes through several approvals, one small mapping change can take weeks. Maintenance becomes a standing negotiation.

Getint offers two ways to govern a cross-company integration:

  • One accountable owner agrees the scope with every stakeholder and runs the integration.
  • Shared access on Getint SaaS or on-premise, where both companies get their own users, watch the integration's health and make changes in real time.

In both cases, troubleshooting means reading one configuration, not reconciling two sets of scripts.

Governance

Getint

Exalate

Where it's configured

One central configuration

A node and scripts on each side

Who owns changes

One owner, or shared users with roles

Each company, independently

Troubleshooting

One configuration, one set of logs

Two script sets to reconcile

Other side must install

No

Yes

Best when

You want speed and one accountable owner

Both sides demand independent script ownership

Calling Getint "unsuitable for cross-company integration", as Exalate's comparison does, confuses a governance preference with a product limitation.

The question to ask: should the integration be governed centrally, or must each organization independently own its configuration?

Configuration and advanced configuration: visual-first vs script-first

Getint: visual-first integration, with scripting when you need it. Exalate: script-first integration, with a visual layer for simple cases. If you're making a Jira integration choice, the core difference is visual-first vs script-first.

In Exalate, you can start in a simple, limited UI. Once you need a script, there is no way back. From then on, everything is scripted, even the basics.

In Getint, you work in the UI, add a script where it earns its place, and keep working in the UI. Scripting sits on top of visual configuration. It doesn't replace it.

In how it approaches integration, Exalate resembles ScriptRunner Connect, which pairs a script-first model with better pricing and well-regarded support.

What Getint handles in the UI

  • Quick Build, which auto-matches types, fields and values
  • One-way and two-way (bidirectional) sync
  • Type, field, status and value mapping, including custom fields
  • Fixed values for required fields
  • Many-to-one and many-to-many projects and fields, with condition-based routing
  • Filters on all, new or updated items, including custom JQL (Jira Query Language) and queries
  • Comments and attachments, each with their own settings
  • Hierarchies, user mappings and transitions
  • Merging changes made on both sides at the same time
  • Templates and automatic retries

Getint supports both bidirectional and unidirectional data synchronization.

When that isn't enough, runtime JavaScript adds conditional logic, dynamic transformations and custom behaviour. Scripts can be saved in a shared library and reused across integrations (Scripts Library, Advanced Scripting, many-to-many sync).

Unlike Exalate, Getint keeps the UI and scripts in one configuration. In Exalate, when the UI stops being enough, you have to switch to script-only mode, and there is no way back. One small complication puts everything into scripts, even the simplest tasks.

Fact check: what Exalate says about Getint

Exalate's own comparison calls Getint "template-based", "best for simple use cases" and suited only to "basic field mappings". Those statements don't match the product Getint documents and sells today.

Exalate's claim

The fact

Getint is template-based

Templates and Quick Build speed up common cases. They are not the ceiling.

No conditional logic

Runtime JavaScript supports conditional logic, transformations and event-specific behaviour.

Handles simple sync scenarios

Getint runs many-to-many topologies, advanced filtering, hierarchies and custom API behaviour for Fortune 500 companies.

Unsuitable for cross-company integration

Getint supports it, with central governance or shared user access.

Script versioning "not specified"

Versioning and test runs are must-haves when the configuration is code. Getint keeps most logic out of code, and configuration versioning is coming in Getint 2.0.

Exalate offers a deeper Groovy environment. That is a real distinction. Saying Getint can't do conditional logic is not a distinction. It is false.

The price of code is not on the price list

Exalate: powerful scripts, expensive outcomes

Exalate's Groovy model can handle very complex requirements. But complex doesn't mean efficient. An advanced Exalate implementation often looks like this:

  1. Translate business requirements into technical rules
  2. Write separate incoming and outgoing Groovy scripts
  3. Test mappings, transformations and edge cases
  4. Regression-test existing sync behaviour, because one script can affect another
  5. Deploy
  6. Fix what breaks after go-live, including after product updates
  7. Repeat whenever workflows, APIs or business rules change

That can take weeks. In large, cross-company cases, it can take months.

The licence is only the visible cost. The bigger cost is the specialist team needed to specify, write, test, deploy, debug and maintain the scripts, and the months you run without a working integration.

Aida can suggest code. It can't validate your business logic, test side effects, approve changes or own the code after deployment.

Every script is a bill that arrives again after go-live.

Getint: configure the common case, script the exception

Most integration requirements shouldn't start as a programming project.

  • Quick Build automates common type, field and value matching
  • Visual configuration handles mappings, statuses, filters, comments, attachments and routing
  • Business and technical stakeholders review the configuration together
  • JavaScript handles conditional logic and custom behaviour
  • Shared scripts are reused when an exception really needs code

The result isn't a less capable integration. It's a working integration sooner, often an MVP in days, that costs less to run after launch.

Exalate makes scripting required. Getint makes scripting optional.

Performance: real-time is a measurement, not an adjective

Exalate: "real-time", according to marketing

Exalate advertises "real-time sync in all pricing plans." Its own documentation is more careful: event-driven where supported, polling or scheduled updates elsewhere, and "near-real-time where possible."

  • No published definition of "real-time"
  • No published median, p95 or p99 end-to-end latency
  • No maximum sync time guaranteed by an SLA
  • Performance varies by connector, workload and processing capacity, which is a paid add-on on Pro
  • New Exalate uses the same sync engine underneath
  • In our controlled testing, some updates took several minutes

Until Exalate publishes a guaranteed maximum latency, "real-time" is a slogan, not a technical fact.

Getint: predictable performance, honestly described

Getint doesn't rename a sync cycle "real-time". Standard Cloud integrations run automatically every three minutes, and the interval is configurable.

  • An update created just before a run may sync within seconds
  • An update created just after a run waits for the next cycle
  • Real-world latency ranges from seconds to minutes
  • Processing capacity scales for demanding workloads
  • Dedicated and self-hosted deployments add concurrency options
  • Large migrations can run separately from ongoing sync
 

Getint

Exalate

How it's described

A documented, configurable 3-minute interval

"Real-time"

What you get

Seconds to minutes

Variable latency, sometimes minutes

Published guarantee

The interval

None

One publishes how it works. The other publishes how it sounds.

Monitoring: where does the error lead you?

Most integration failures aren't caused by the integration tool. Expired tokens, missing permissions, new required fields, expired licences and outages on Jira, Asana or your own infrastructure are the usual suspects. What matters is how fast you find the cause.

Exalate: script-centric monitoring

  • Error summaries and sync queue visibility, improved in New Exalate compared with Classic
  • Still basic, focused on the error rather than the context
  • Aida explains errors and suggests Groovy changes
  • Every suggested fix must still be implemented, tested and deployed by hand
  • A script change can affect other sync rules and needs regression testing
  • Versioning and rollback reduce risk, and exist because the configuration is code

Exalate's monitoring leads you back to the script.

Getint: operational monitoring and recovery

  • Run-, flow- and item-level logs, available to every customer within the licence
  • A Jira side panel plus a table of every run: trigger, outcome, status and duration
  • Clear error descriptions and diagnostic data
  • Automatic retries for transient failures and API limits
  • Resync and hard resync for single items or whole integrations, for all fields or only the ones that failed
  • Alerts for failures, warnings, missing mappings and configuration changes
  • Notifications in-app, by email, custom SMTP, Slack and webhooks (for tools such as Datadog or Dynatrace)
  • Multiple execution threads or queues and dedicated tenants for demanding deployments

Getint's monitoring leads you to the solution.

Getint 2.0 puts observability at the centre of the product: a Logs Explorer, runs and flows, metrics, central audit logs and alert rules. The upcoming Getint MCP and AI Insights will help teams read errors and fix them faster, especially when the cause is a misconfigured platform.

What happens when the sync breaks?

When one system goes down

In our September 2026 test, Exalate did not backfill changes made while sync was off. When an integration was switched off and back on the next day, Exalate synced only from the moment it was re-enabled. Missed updates needed a manual Bulk Exalate operation: someone has to work out when the outage started, what changed across the two systems, and push the delta by hand.

Getint resumes from the moment sync stopped. If Jira or another tool goes down, Getint catches everything that changed in the meantime once it's back.

When both sides edit the same item at once (bidirectional sync)

An urgent incident in Jira Service Management is synced as a bug in Azure DevOps. Both teams edit it at the same moment. In our tests, Exalate overwrites one side and that data is lost. Getint merges the changes.

Pricing: an active ticket is not an outcome

Getint sells you the integration. Exalate meters the work that flows through it.

Exalate Classic: pay for every side

Exalate Classic is still billed the old way. You pay for the Jira app, then separately for the connector on the other side. For years the second price was hidden. You saw the Jira price on the Marketplace and found out later that the other side cost extra, sometimes more than the first. We warned customers about these hidden costs many times.

Example: Jira Cloud (2,000 users) to ServiceNow. The Jira connector cost $7,000 a year, and the ServiceNow connector about $9,900, based on Exalate's public pricing from September 2023. That's $16,900 a year, before support add-ons. Only the Jira side can be bought through the Atlassian Marketplace. The other side is a direct purchase, often with its own procurement and security review.

Jira to ServiceNow, per year

Getint

Exalate Classic

Jira Cloud, 2,000 users

$11,830

$16,900

Jira Data Center, 500 users

$11,600

$14,500

New Exalate: active-item pricing, renamed "outcome-based"

After years of per-side pricing, Exalate launched a new model under the banner "no hidden fees". In practice, it charges for every work item that stays actively synchronized (Exalate pricing).

  • Starter: $100 a month per integration, for 25 active items
  • Scale: $325 a month per integration, for 100 active items
  • Pro: from $550 a month per integration, billed annually. ServiceNow, Salesforce, Jira Data Center and other enterprise connectors start here
  • Starter and Scale come with "support with no SLA"; extra sync processing capacity is a paid add-on on Pro
  • Every additional system pair needs its own subscription
  • Items use capacity until they're unlinked
  • When you hit the limit, new items stop syncing until you unlink old ones or upgrade

Twenty-five items is roughly a day of work for an average team. Sometimes an hour.

No surprise overage bill. Your integration simply stops accepting new work instead.

That is capacity pricing with a meter attached to your workflow. The more your teams rely on the integration, the more you pay. The entry price is the bait; dependence is the business model.

[Customer quote on pricing predictability goes here]

Getint: one clear price, unlimited synchronization

For Jira integrations, Getint follows Atlassian Marketplace pricing. The price depends on your Jira user tier, not on how many people use Getint, how many updates they make, or how many tickets stay in sync.

  • One published Marketplace price for your Jira user tier
  • One Getint licence for Jira to ServiceNow, Azure DevOps or any other system
  • No second connector to buy on the other side
  • Non-Jira connectors have fixed annual pricing
  • Unlimited projects, fields and tasks between the licensed systems
  • No active-item limits and no transaction limits
  • No need to unlink resolved tickets to win back capacity
  • Comments, status changes and repeated updates don't increase the price
  • Pay through the Atlassian Marketplace with no extra procurement, or by bank transfer or card through Stripe

For partners and multi-connection setups, Getint prices on value, for example one fee for up to 10 connections that can change as you grow.

Adding more system pairs may need another licence with either product. The difference is that Getint doesn't put a meter on the work flowing through each one.

Buy the integration. Then use it.

Trials and test instances

Both vendors offer free trials. Getint extends trials when the use case needs it and gives free licences for development and test instances. Exalate sells sandbox environments as a paid add-on or on the Enterprise plan.

Supported apps and Jira integration

Both tools cover the core enterprise stack. Beyond it, they go in different directions.

Category

Getint

Exalate

Core (both)

Jira, Jira Service Management, Azure DevOps, ServiceNow, Salesforce, Zendesk, GitHub, Freshdesk, Freshservice, Asana

Same

Work management and DevOps

Monday.com, ClickUp, Wrike, Notion, Trello, Airtable, GitLab

Not supported

CRM and creative

HubSpot, Flow Production Tracking (ShotGrid)

Not supported

Niche ITSM

Not supported

TOPdesk, Xurrent, ServiceDesk Plus, Ivanti, SolarWinds, ConnectWise, HaloITSM

Custom connectors

Built by Getint engineers on request (e.g. EasyVista for Airbus)

On-demand development on Enterprise

Getint: Supported apps

Data migration

Migration is a first-class Getint capability, not a sync workaround.

Getint regularly moves large enterprises between systems and handles both migration and ongoing work item synchronization in the same product: ServiceNow to Jira, Azure DevOps to Jira, and the other way round. Migration options include:

  • Migration by creation or update date, by item ID, or by filter
  • Source and destination selection, type and field mappings
  • Directional migration
  • Explicit handling of items that already exist in the destination
  • Dedicated migration environments for large projects
  • Migration of history first, then ongoing sync, in one platform

See the Getint Migration Guide.

In line with our fair-pricing approach, we price migrations by use case and data volume. Choose what fits:

  • A licence to run the migration yourself
  • A licence plus consulting, with our team guiding the setup
  • Fully managed, where our team configures Getint and runs the migration

We work with the largest Atlassian Partners on complex migrations for companies with 1,000+ employees. Half of our case studies are migration stories.

[Migration case study quote goes here, e.g. ServiceNow to Jira for a global enterprise]

Exalate now also offers live migration, on demand. In Exalate, migration logic still lives in Groovy scripts, so the scripting cost described above applies here too.

Security and compliance

Security should not require a leap of faith.

Getint connects systems that carry sensitive data: incidents, customer requests, development work, attachments and internal conversations. That shapes how Getint is built, deployed and run. Getint adheres to enterprise-grade security standards, including ISO 27001 and GDPR compliance, and fits regulated environments. Choose SaaS, Forge or self-hosted deployment, and control what syncs, where it's processed, how long data is kept and who can see it.

 

Getint

Exalate

SOC 2 Type II

Yes (Trust Center)

No

ISO 27001

Yes

Yes

ISO 27018

Yes

No

GDPR

Yes

Yes

Atlassian Cloud Fortified and Bug Bounty

Yes

Yes

Encryption in transit (TLS 1.2+) and at rest (AES-256)

Yes

Yes

Log encryption and configurable log retention

Yes

Not published

Data residency

Yes

Paid add-on or Enterprise

Dedicated tenants with data segregation

Yes

Dedicated nodes

Role-based access control

Yes

Advanced access control "coming soon"

On-premise, behind your firewall

Yes

Yes

ISO 27001 shows an organization has a security management system. SOC 2 Type II goes further: an independent auditor tests whether the controls actually worked over a period of months. Exalate is not SOC 2 audited.

Getint also gives you least-privilege control:

  • OAuth support, and integration users that need only the permissions the integration uses, not admin rights
  • Sync only the projects, fields and values you choose
  • Set the direction per field, so one side can never overwrite the other's data
  • Security and procurement calls with our team during evaluation

Enterprise features

Small teams need an integration that's affordable, easy to start and easy to keep running. Enterprises need all that, plus scale, access control and no single point of failure.

  • Security: SOC 2 Type II, ISO 27001/27018, Atlassian Forge, Bug Bounty and Cloud Fortified
  • Reporting: detailed logs for every run and item
  • Deployment choice: SaaS, Forge, Data Center, dedicated tenant or on-premise
  • Custom trials: extended when the use case needs it
  • Commercial flexibility: negotiated pricing, and payment via Atlassian Marketplace, bank transfer or Stripe
  • Procurement support: security reviews and vendor onboarding handled with you
  • Easy handover: when a Getint admin leaves, a new one is productive quickly. With Exalate you need someone who knows Groovy, and they must learn every script, assumption and setup before they can change anything

User management

Getint lets you give specific Jira groups access to specific integrations. On Getint SaaS and on-premise, you create accounts with roles and permissions and share integrations and connections with other users, which helps with ongoing support and handover. The creator of an integration can make it editable by everyone or view-only. Getint doesn't create a proxy user. You choose the account it acts as, so you can call it Service Account, Integration Bot or Getint. Integrations can be grouped into folders.

Exalate restricts access by role or group through a proxy user on each platform. You can decide who has access to the app, but not which groups can access which integration. By default, synced tasks and comments appear as the user "Exalate".

AI should remove work, not help you maintain it

Exalate: Aida, AI for a script-first platform

Aida helps users plan integrations, write Groovy and troubleshoot configurations. It's useful, and it probably shortens Exalate implementations from six months or more to a few months. It doesn't remove the script-first model underneath.

  • Generates and recommends changes to sync scripts
  • Explains errors inside an Exalate configuration
  • Every suggestion must still be reviewed, implemented and tested
  • Generated scripts become more code the customer has to maintain
  • Mostly solves complexity created by Exalate's own dependence on scripting
  • A closed assistant inside the Exalate ecosystem

Aida helps you write the scripts that everyday integrations shouldn't need.

Getint: automation first, AI where it makes a difference

Getint starts by removing repetitive configuration, not by generating more code.

Available today:

  • Quick Build automatically matches work item types, fields and values
  • Visual, no-code configuration handles everyday integrations without scripting
  • JavaScript stays available when advanced logic is really needed
  • Fin AI answers questions in the in-product chat (Intercom)
  • GitBook AI answers questions across Getint documentation
  • Atlassian Rovo supports our team on support and product tickets

Coming soon:

  • Getint MCP, connecting Getint with tools such as Claude and ChatGPT
  • AI Insights to explain errors and suggest fixes
  • AI-assisted, permission-controlled access to Getint data, logs and integration context

No single branded chatbot? Correct. "No AI capabilities", as Exalate claims? False.

Exalate uses AI to make scripting easier. Getint uses automation to make most scripting unnecessary, and is built to work with the wider AI ecosystem.

Support and documentation

The tool is one thing. The team behind it is another.

On paper, the two vendors look alike. Both offer free demos, onboarding, standard and premium support, and partner networks. Their standard SLAs are close (Exalate SLA, Getint SLA). One difference: Exalate's Starter and Scale plans come with support with no SLA.

The difference shows up when your case doesn't fit the box.

  • Premium Support and consulting: our team actively guides design, setup and go-live
  • Custom development: we build features, scripts and whole connectors. Examples: Getint Archiver and a Jira Server database connector for Capgemini, Jira-Wrike features for Apple, EasyVista for Airbus, Freshservice for Retail Assist, and ShotGrid for Play'n GO
  • Hands-on migrations: our team has acted as consultant, configured Getint and run migrations with Atlassian Partners for companies of 1,000+ people

Exalate's product is less flexible. What it supports, it supports. What can be scripted, can be scripted. Changes to the product itself are close to impossible.

[Support quote from a case study or review goes here]

Documentation. Both vendors offer AI-assisted docs: Aida at Exalate; GitBook AI, Fin and Rovo at Getint. Getint's docs are split into a Quickstart for a fast MVP and detailed integration and migration guides, linked from inside the product. Getint also offers YouTube guides and a Video Academy, and Getint experts answer questions in the communities of the tools we integrate.

Reviews, case studies and recognition

Getint publishes new case studies often: more than 50 so far, including Airbus, Lufthansa, Škoda Auto (Volkswagen Group), Deloitte and Capgemini. Several are direct Exalate comparisons, such as Pathlock (Exalate vs Getint) and Kaluza (Backbone vs Exalate vs Getint). Marketplace reviews regularly mention ease of use, support and fair pricing.

We also film customers a year after go-live, at renewal, to show the support holds up over time. Exalate has nothing comparable.

["We migrated from Exalate…" customer quote and video links go here]

Exalate lists about 12 case studies. The Netguru story it cites most often is more than seven years old. Reviews on G2, Capterra and the Atlassian Marketplace are mixed, with repeated complaints about complexity, bugs, setup effort and price.

 

Getint

Exalate

Marketplace rating

4.6/5

3.29

Public case studies

50+, many recent

About 12, some years old

Industry recognition

Deloitte Technology Fast 50

None we could find

Community

Experts active in partner communities, community referrals

Limited activity

Where Exalate is stronger

Exalate has one real architectural advantage: each organization independently controls what leaves and enters its system, through its own node and scripts.

That makes Exalate a good fit when:

  • Two organizations won't accept central ownership of the integration
  • Each party needs complete independence over its configuration
  • Both parties have Groovy engineers on staff
  • Both accept a script-first build and maintenance model
  • Decentralized control matters more than ease of administration

The new console adds useful features too: side-by-side configuration, Test Run, script versioning, rollback, Aida and a unified view of connections. These are meaningful improvements. They make Exalate better at its own script-first, decentralized model. They don't make it the better general-purpose platform.

New Getint vs New Exalate

New Exalate modernizes the layer around its existing engine. Getint 2.0 modernizes execution, storage, governance and observability, not only the interface.

Getint 2.0 includes scheduler-and-worker execution, elastic processing capacity, redesigned data storage, configurable retention, central audit logs, alert rules, a Logs Explorer, runs and flows, metrics, workspace and project governance, data-access controls, and MCP and AI capabilities. The first releases bring parity with Getint 1.x. Later releases expand performance, scale, governance and AI.

The verdict in this article doesn't depend on any of that. Today's Getint already delivers visual configuration, JavaScript, conditional logic, complex mappings, cross-company integration, historical migration, and multiple deployment models.

The verdict

Exalate is a capable script-first sync product. Getint is a visual-first enterprise integration and migration platform, with scripting.

That difference decides the winner.

Choose Getint if you want:

  • Enterprise integration without turning every configuration into a software project
  • Powerful visual configuration, with JavaScript for the exceptions
  • An MVP in days and go-live in weeks, not months
  • Integration and migration in one platform
  • Central governance, or shared access for partner companies
  • Jira integrated with ServiceNow, Azure DevOps or other enterprise systems from one governed setup
  • Predictable pricing, with no meter on active items
  • SaaS, Forge, Data Center or on-premise deployment
  • A platform business and technical teams can run together, including in regulated environments
  • Less long-term dependence on specialist developers

Choose Exalate if you want:

  • Independent administration on both sides of every connection
  • Separate incoming and outgoing scripts
  • A Groovy-first operating model, run by dedicated Groovy engineers
  • Decentralized control, even when it adds implementation and maintenance effort

For the narrow requirement of fully independent, per-side script ownership, Exalate wins.

For what decides most enterprise integration programs (capability, usability, maintainability, migration, governance, deployment choice and predictable pricing), Getint wins.

Exalate gave developers a powerful scripting engine, and then AI to help them use it.

Getint gives the whole organization a modern integration platform.

That is the difference between modernizing the interface and modernizing integration itself.

FAQ

Is Getint better than Exalate?

For most organizations, yes. Getint is the better choice for most enterprise integration and migration projects. Exalate is the specialist choice when fully independent, per-side Groovy scripting is mandatory.

Is Getint a template-only integration tool?

No. Getint is a visual-first enterprise integration and migration platform with runtime JavaScript for advanced logic. Templates and Quick Build speed up common cases. They don't limit what you can build.

Does Getint support conditional logic?

Yes. Getint supports conditional logic, dynamic transformations and custom field mappings through runtime JavaScript, with reusable scripts in a shared library.

Can Getint handle complex enterprise integrations?

Yes. Getint supports advanced filtering, routing, custom transformations, many-to-many project topologies, comments, attachments, hierarchies and reusable scripting, with integration options for different deployment and governance needs.

Can Getint integrate systems run by separate companies?

Yes. Getint supports cross-company integrations between tools used by different organizations, either with one accountable owner or with separate user access for each participating company.

Can Getint migrate historical data?

Yes. Getint includes dedicated migration by date range, ID or filter, with mappings, directional migration and handling of records that already exist in the destination.

What is New Exalate?

A new central console, AI assistant and pricing model built on Exalate's existing sync engine. Groovy scripts, nodes and replicas still work the same way underneath.

How does Exalate's pricing compare with Getint's?

New Exalate charges per integration by active items in sync: 25 items for $100 a month on Starter, 100 for $325 on Scale, and Pro from $550 a month. Getint charges one Marketplace price based on your Jira user tier, with no active-item or transaction limits. The practical difference is predictable tier pricing versus active-item pricing.

Is Exalate sync real-time?

Exalate markets "real-time sync" but publishes no latency guarantee. Getint documents a configurable three-minute interval, with real latency from seconds to minutes.

Which is more secure?

Both hold ISO 27001 and take part in Atlassian's Bug Bounty and Cloud Fortified programs. Getint is also SOC 2 Type II audited and ISO 27018 certified. Exalate is not SOC 2 audited.

Do I have to install Getint on both systems?

No. Getint is installed once, on the Jira side, or runs standalone, as SaaS or on-premise. Exalate needs a node on every connected system.

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This comparison reflects our own testing, public documentation from both vendors, Atlassian Marketplace listings and conversations with customers and partners, as of September 2026. Products change; if you spot something out of date, tell us and we'll fix it.

Written by
Getint
Jacek Wizmur-Szymczak
CEO
Jacek stays close to Getint’s customers and the challenges they face, using those conversations to understand where the market is heading and where existing solutions fall short. He writes about integration challenges, customer needs, SaaS trends, and the opportunities shaping the future of connected work.
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Frequently asked questions

Have questions?

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Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.

What are Exalate and Getint?

Exalate and Getint are integration solutions that synchronize various entities bi-directionally between multiple applications like Jira, Azure DevOps, ServiceNow, Salesforce, Zendesk, and more. Getint supports a broader range of platforms and offers a more user-friendly experience.

How do Exalate and Getint compare in terms of supported platforms?

Both tools support popular platforms like Jira, Azure DevOps, ServiceNow, Zendesk, Salesforce, and GitHub. However, Getint supports additional platforms such as GitLab, Asana, Freshdesk, Freshservice, Monday.com, ClickUp, Notion, Airtable, Trello, and Wrike, providing more flexibility.

What is the installation and configuration process like for each tool?

Exalate requires installing connectors on each platform, which can be complicated and time-consuming. Getint offers a simpler, centralized installation process, requiring only the Jira app installation. Configuration in Getint is also more user-friendly, with less need for scripting.

What are the licensing and pricing models for Exalate and Getint?

Exalate requires separate installations and payments for each connected tool, with complex pricing. Getint offers a simpler, centralized pricing model with clear costs and no need for additional payments for other connectors. Both tools provide free trials and free licenses for dev/test instances.

What support options do Exalate and Getint provide?

Both tools offer basic and premium support packages, including free demos and onboarding. Getint’s support is highly praised in reviews, while Exalate’s support receives mixed feedback. Getint also offers custom development for specific use cases, which Exalate does not.

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