Jira Service Management

Integrations

Two-Way Jira Service Management Integration for Seamless Workflows

Unify your project management by integrating Jira Service Management with other essential tools. Whether you’re syncing data, automating tasks, or collaborating across platforms, Getint’s integration solutions ensure your workflows remain smooth and uninterrupted.

Trusted by Fortune 500 and Industry Leaders
Siemens
Capgemini
Wintrust
Fujitsu
Dulux Group
UN Geneva
Goodwill
Kaluza
Siemens
Capgemini
Wintrust
Fujitsu
Dulux Group
UN Geneva
Goodwill
Kaluza
Integrations

Effortless Two-way and One-way Jira Service Management Integrations

At Getint, we empower your teams with seamless Jira Service Management integrations. We help you integrate JSM within your business processes to enhance tracking and productivity.

Our Certifications

SOC 2 Type 2 Certification

Partnerships

Integrations

One-to-One Integrations

Build robust one-to-one integrations between Jira Service Management and mission-critical systems with full flexibility and enterprise-grade reliability.

Integrations

One-to-Many Integrations

Connect JSM with multiple platforms at once. Manage complex workflows with confidence, flexibility, and full control.

Jira Service Management

Integration

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Customize Your Integration with Flexible Field Mapping

Sync tasks, issues, and statuses across platforms. Integrate comments, custom fields, assignees, and labels with full flexibility. Whether you’re connecting tools to streamline workflows or migrating data between systems, our comprehensive solutions ensure a seamless, no-code, and reliable integration experience.

Why choose

Getint

for

Jira

integrations?

2-way Sync

Maintain a single source of truth with automatic cross-platform updates.

SaaS / On-Premise

Choose cloud or on-premise deployment to meet compliance and security standards.

Advanced Filtering

Sync only the most relevant data, reducing clutter and complexity.

Auto Mapping

Reduce manual work with automated field mapping for a consistent data structure.

Reporting with Logs

Receive instant alerts to quickly identify and resolve integration issues.

Enterprise Security

Protect sensitive data and maintain compliance with enterprise-grade security.

Hear what our happy Clients
& Partners say

Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:

Thanks a lot for the quick help and excellent assistance! Highly appreciate your service. I always got a quick, honest and to the point response, amazing support and amazing team! Many thanks
Lina Massarwa
SodaStream
With Getint, we facilitate seamless cross-system IT service management processes that operate smoothly across all stakeholders' touchpoints — connecting our customers, service agents, and software contractors.
Dominik Theine
RLB Steiermark
In the difficulties integrating our customer ticketing tools with our own, Getint is a partner of choice. Its seamless integration capabilities are what we were looking for.
Deian Vikov
Airbus Protect

Schedule a Free Demo with our Integration Expert

Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.

Fair Pricing

We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.

Pay just for one app

fixed fee you can trust—pay for a connection, no surprises.

No hidden costs

ensuring completely transparent, predictable pricing.

Unlimited usage

of fields and projects at no extra charge.

Fair migration cost

based on the number of events, not company size, ensuring fairness for all organizations.

Support

Getint's Support Portal

Visit the Getint Support Portal for more information on Jira Service Management integration with Getint

Pricing

Check Pricing Tailored to Your Team

Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.

Frequently asked questions

Have questions?

We've got you!

Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, security, and more - making it easy to find the answers you need quickly.

What is a Jira Service Management (JSM) integration?

A Jira Service Management (JSM) integration connects your ITSM tool with other platforms, keeping incident, request, and change data synchronized. With Getint, you can integrate JSM with ServiceNow, BMC, Azure DevOps, Salesforce, and more — allowing IT and business teams to collaborate effectively.

Does Getint support two-way Jira Service Management integrations?

Yes — Getint allows you to configure both one-way and two-way integrations with JSM. You can choose to push data from JSM to another system, pull external data into JSM, or establish a full bi-directional sync — giving you full control to match your ITSM and business processes.

Which Jira Service Management data can I sync with other tools?

Getint supports syncing a wide variety of Jira Service Management data — including issues (incidents, service requests, problems, changes), statuses, priorities, assignees, comments (internal and public), attachments, SLAs, custom fields, and more. Our Auto-Mapping feature helps you easily align fields between JSM and other platforms, ensuring accurate and reliable data synchronization.

Is the Jira Service Management integration secure and enterprise-ready?

Yes — Getint is designed to meet the strictest standards for enterprise security and compliance. We are ISO 27001 and ISO 27018 certified, SOC 2 Type II audited, and fully GDPR compliant. As an Atlassian Platinum Partner, Getint is trusted by large enterprises worldwide. You can deploy our solution as a SaaS or On-Premises instance, with end-to-end encryption and robust access controls to fully protect your data.

Can I migrate data to or from Jira Service Management using Getint?

Yes — Getint offers a comprehensive migration option for Jira Service Management. You can migrate issues (incidents, service requests, problems, changes), comments, attachments, custom fields, statuses, and other related data to or from JSM. Whether consolidating systems or modernizing your ITSM stack, Getint ensures a smooth and accurate data migration.

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Yes — Getint offers a comprehensive migration option for Jira Service Management. You can migrate issues (incidents, service requests, problems, changes), comments, attachments, custom fields, statuses, and other related data to or from JSM. Whether consolidating systems or modernizing your ITSM stack, Getint ensures a smooth and accurate data migration.

Success Stories

See How We Make a Difference

Every integration tells a story of improved workflows, enhanced collaboration, and organizational growth. Explore how businesses across industries have leveraged our solutions to overcome challenges, optimize processes, and achieve remarkable results.

Experience a smarter way to integrate & synchronize.

Discover the power of seamless connections, bridging your favorite tools for optimized workflow and productivity. Unleash the potential of unified platforms with Getint.
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