Azure DevOps

Jira

Integration

DSK Bank Story: Azure DevOps and Jira Integration

DSK Bank enhanced its digital transformation by implementing Getint to integrate Azure DevOps with Jira. This seamless migration and ongoing sync ensured end-to-end visibility across IT and business teams. “In our journey towards digital transformation, Getint has proven to be a pivotal ally. Its seamless integration and migration capabilities are just the edge we needed.” — Velizar Velizarov, Project Lead at DSK Bank.

Find Out how we did it!

Client Overview

Industry:

Fintech

Banking

Company size:

Enterprise

Location:

Bulgaria

KEY STAKEHOLDER

Velizar Velizarov

Project Lead at DSK Bank

Bulgaria’s leading commercial bank, part of OTP Group
Uses Jira for project management and Azure DevOps for development lifecycle
Previously disconnected toolchains slowed workflows
Enabled seamless sync of epics, stories, tasks, bugs, statuses, and comments
Deployed using Getint’s UI for fast setup and ongoing visibility

Scope of Work

Migration & Continuous Integration

Seamlessly migrated existing Azure DevOps items and maintains continuous bi-directional syncing.

Issue Type Mapping

Mapped Epics, Stories, Sub‑tasks, Bugs, and Tasks across platforms with preserved hierarchies.

Field & Communication Sync

Transferred titles, descriptions, statuses, comments, and custom fields including acceptance criteria.

Quick UI-Led Deployment

Configured integration entirely via Getint’s interface—no custom coding needed.

Integration Objective

To unify workflows and reporting between Jira and Azure DevOps—eliminating manual handoffs and enabling full lifecycle visibility across development and business teams.

Data Integration Specifics

Issue Types:

Epic ↔ Epic
Story (Azure) ↔ User Story (Jira)
Sub-task ↔ Task
Bug ↔ Bug

Field Mapping:

Title/Summary ↔ Title
Description ↔ Description
Epic Name ↔ Title
Priority ↔ Priority
Sprint ↔ Iteration path
Status ↔ Status
Acceptance Criteria ↔ Acceptance Criteria
Epic Link ↔ Parent/Child link
Comments ↔ Discussion

Scripting and Custom Development Support

Configured entirely through Getint’s UI with optional advanced mapping available—no scripting was required for this deployment.

Success Metrics

The integration’s success was defined by

Seamless Data Transfer
All issue histories, structures, and discussions retained through migration.
Bi‑Directional Sync
Continuous updates ensure consistent data across teams.
Fast Time‑to‑Value
Quick setup enabled DSK to get running without delay.
Enhanced Collaboration
Unified view improved communication between IT and business users.

Vendor Selection Process

DSK Bank chose Getint over other connectors like TFS4JIRA because of its superior review ratings, user-friendly configuration, clear pricing, and local partner endorsement—highlighted by Getint’s migration and integration strengths.

Why Getint Stood Out?

During the vendor selection process, Getint emerged as the preferred choice due to:

Built-in Integration

No need for an external hub, ensuring easier maintenance

User-Friendly Interface

Accessible for standard Jira administrators, with straightforward configuration

Reliability and Low Maintenance

Set-and-forget functionality

Cost-Effectiveness

Balanced pricing for the value delivered

Responsive Support

Prompt and effective assistance during setup and troubleshooting

800 000 +

Active Users

5 000 +

Installations

3.8 / 4

Rating

7 mln

Integrations Daily

Our Certifications

What We Accomplished

Secure migration

from Azure DevOps to Jira and ongoing sync.

Comprehensive mapping

of types and hierarchies with full traceability.

Fast, no-code deployment

via Getint UI.

Improved alignment

IT and business teams work in sync with shared data.

What Key Stakeholder Say

“In our journey towards digital transformation, Getint has proven to be a pivotal ally. Its seamless integration and migration capabilities are just the edge we needed.”

Velizar Velizarov

Project Lead at DSK Bank

Conclusion

Getint enabled DSK Bank to bridge Azure DevOps and Jira—enhancing team collaboration and delivering continuous sync with a clear user interface.

With full traceability, fast deployment, and sustained data integrity, this integration powered DSK’s digital transformation goals.

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Frequently asked questions

Have questions? 
We've got you!

Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.

Can issue histories and comments be sync?

Yes—all issue hierarchies, histories, comments, and attachments transferred seamlessly.

Does sync run in both directions?

Yes—updates in Azure DevOps and Jira stay synchronized continuously.

Was coding required for setup?

No—Azure DevOps and Jira integration was configured entirely via the intuitive UI without custom scripting.

How fast was deployment?

Very fast—Getint’s UI-led setup ensured quick time-to-value.

Does this improve team visibility?

Yes—it unified workflows and improved alignment between IT and business teams.

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