Jira

Azure DevOps

Integration

Jira Integration for a FinTech Company in Partnership with Deviniti

One of Armenia’s largest fintech firms streamlined collaboration between its internal teams by integrating Jira Data Center with Azure DevOps using Getint. The near real‑time sync—covering tasks, epics, stories, bugs, sub‑tasks, comments, attachments, hyperlinked traceability, and assignees—now runs smoothly. “Getint has been key to connecting Jira and Azure DevOps for our teams,” said Arpi Kizogyan, System Administrator.

Find Out how we did it!

Client Overview

Industry:

Fintech

Company size:

Mid-market

Location:

Armenia

KEY STAKEHOLDER

Arpi Kizogyan

System Administrator, Fintech Company

Leading Armenian fintech firm undergoing digital transformation
Jira Data Center for tracking; Azure DevOps for development workflows
Manual handoff caused miscommunication and delays
Implemented near real‑time sync of issues, tasks, and work items
Secured, easy-to-manage integration built in collaboration with Deviniti

Scope of Work

Full Issue-Type Coverage

Synced Tasks, Epics, Bugs, Stories, and Sub‑tasks between Jira and Azure DevOps.

Comprehensive Field & Traceability Mapping

Mapped titles, descriptions, hyperlinks to source items, assignees, labels/tags, comments, and attachments.

Near Real‑Time Sync

Configured high-frequency updates to ensure near real‑time accuracy across platforms.

Secure & Collaborative Integration

Built securely in partnership with Deviniti; easy setup and maintenance via Getint’s UI.

Integration Objective

To enhance team collaboration and workflow efficiency by integrating Jira and Azure DevOps so that all task-related updates (titles, descriptions, comments, attachments, assignees, and traceability links) would flow automatically and accurately in near real‑time across development and IT platforms.

Data Integration Specifics

Issue Types:

Synchronized issue types:

Task ↔ Task
Epic ↔ Epic
Bug ↔ Issue
Story ↔ Task
Sub‑task ↔ Test Case

Field Mapping:

Mapped fields included:

Title/Summary and Description
Azure DevOps URL ↔ Jira URL for traceability
Assignee
Labels (tags)
Comments and Attachments

Scripting and Custom Development Support

Configured fully with Getint’s intuitive UI; no custom scripting required.

Success Metrics

The integration’s success was defined by

Error-Free Sync
Continuous, accurate data flow with virtually no errors reported after 3 years.
Rapid Setup & Maintenanceability
Easy deployment via UI and minimal ongoing upkeep.
Strong Security Posture
ISO 27001 & 27018 certified; SOC 2 Type II audit forthcoming—critical for fintech.
High User Satisfaction
Smooth experience led to very few support requests and strong positive feedback.

Vendor Selection Process

The fintech company evaluated multiple integrations and selected Getint (via Atlassian) based on its flawless security compliance (Cloud Fortified, ISO 27001/27018, close to SOC 2 Type II), reliability, ease of setup, and ongoing collaboration support from Deviniti.

Why Getint Stood Out?

During the vendor selection process, Getint emerged as the preferred choice due to:

Built-in Integration

No need for an external hub, ensuring easier maintenance

User-Friendly Interface

Accessible for standard Jira administrators, with straightforward configuration

Reliability and Low Maintenance

Set-and-forget functionality

Cost-Effectiveness

Balanced pricing for the value delivered

Responsive Support

Prompt and effective assistance during setup and troubleshooting

800 000 +

Active Users

5 000 +

Installations

3.8 / 4

Rating

7 mln

Integrations Daily

Our Certifications

What We Accomplished

Full issue-type migration

including epics, bugs, tasks, stories, sub-tasks/test cases.

Traceable hyperlink mapping

ensuring easy referencing between Jira and Azure DevOps items.

Near real‑time updates

across all fields, assignees, labels, comments, and attachments.

Secure, long‑running integration

with years of trouble‑free operation in a FinTech environment.

What Key Stakeholder Say

“Getint has been key to connecting Jira and Azure DevOps for our teams. Its easy setup, smooth synchronization, and reliable support have made our workflows more efficient and improved collaboration across teams.”

Arpi Kizogyan

System Administrator, Fintech Company

Conclusion

Getint successfully unified the Jira and Azure DevOps environments for a major Armenian fintech provider, delivering secure, accurate, and near real‑time integration without friction.

With years of high-volume use, ISO-level security, and seamless maintenance, this integration shows the power of well-executed tool synchronization at scale.

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Frequently asked questions

Have questions? 
We've got you!

Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.

Can Jira Data Center sync with Azure DevOps issue types?

Yes—all issue types—tasks, epics, bugs, stories, sub‑tasks/test cases—are synced seamlessly.

Is traceability between systems retained?

Yes—a clickable link to the source issue is included in both Jira and Azure DevOps.

Does sync occur near real‑time?

Yes—Getint ensures near real‑time updates, keeping both platforms closely aligned.

Is the integration secure for fintech?

Yes—Getint is Cloud Fortified by Atlassian, ISO 27001/27018 certified, GDPR compliant, with SOC 2 Type II audited.

Is support responsive and easy to maintain?

Yes—smooth setup, minimal support requests after the initial phase, and cooperative Deviniti partnership speak to that.

Experience a smarter way to integrate & synchronize.

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