Jira

Jira

Integration

One Year of Integration: How Kaluza Scaled Their Jira Integrations

Over a year after choosing Getint to integrate its dedicated Jira instance with a sister company’s Jira, Kaluza has nurtured this into a broad, multi-partner integration network. The deployment delivers near real‑time syncing of tickets, comments, and fields, all managed via secure API keys and a no‑code UI. According to Renato, IT Engineer at Kaluza: “It just works.”

Client Overview

Industry:
Energy
Company size:
Mid-market
Location:
United Kingdom
KEY STAKEHOLDER
Renato Osorio
Tech Lead at Kaluza
  • Leading B2B energy platform powering smart energy management
  • Initially integrated two Jira instances across sister companies
  • Expanded into a scalable network of multi-partner Jira integrations
  • Configured via centralized no‑code UI and secure API‑key access
  • Maintains enterprise-grade security, reliability, and visibility

Scope of Work

Initial Jira-to-Jira Pilot
Established a two-way sync between Kaluza’s Jira and a sister company’s Jira without exposing full environments.
Network Expansion
Scaled the integration to include multiple partners across separate Jira instances.
Secure API‑Key Access
Implemented API‑key authentication; partners retain control and can revoke access anytime.
No-Code Admin & Reporting
Configured via a single UI; Getint’s integrated logging and reporting offer full visibility without scripting.

Integration Objective

Start with a pilot Jira-to-Jira sync, then scale into a flexible, secure, partner-based integration network—supporting collaboration, governance, and rapid deployment—without requiring technical overhead from partners.

Data Integration Specifics

Issue Types:

Synced ticket types included:

  • Jira Issues ↔ Jira Issues across partner instances
  • Comments, attachments, status, and custom fields

Field Mapping:

Mapped attributes included:

  • Summary, Description, Status
  • Comments, Attachments
  • Custom and partner‑specific fields

Scripting and Custom Development Support

Configured entirely through no‑code UI; custom reporting and edge-case logic handled via integrated scripting when needed.

Success Metrics

The integration’s success was defined by
  • Secure Multi-Partner Setup

    API‑key access ensures partners can revoke connectivity at will.

  • Near Real‑Time Sync

    Tickets, comments, and fields sync with minimal delay.

  • UI‑Based Control

    New connections deploy in under a day without dev support.

  • Enterprise-Grade Stability

    Achieved 99.99% uptime with automatic bi-weekly updates and tw0 year continuous operations.

Vendor Selection Process

After evaluating syntax-heavy or partner-side install solutions like Exalate and Backbone, Kaluza selected Getint for its ability to manage multi-instance sync securely via API keys, centralized no-code configuration, transparent reporting, and proactive support.

Why Getint Stood Out?

During the vendor selection process, Getint emerged as the preferred choice due to:

Built-in Integration

No need for an external hub, ensuring easier maintenance

User-Friendly Interface

Accessible for standard Jira administrators, with straightforward configuration

Reliability and Low Maintenance

Set-and-forget functionality

Cost-Effectiveness

Balanced pricing for the value delivered

Responsive Support

Prompt and effective assistance during setup and troubleshooting

800 000 +

Active Users

5 000 +

Installations

3.8 / 4

Rating

7 mln

Integrations Daily

Our Certifications

SOC 2 Type 2 Certification

What We Accomplished

Pilot-to-Network Expansion

Scaled from one Jira partner to a broader integration network.

Partner-Friendly Onboarding

New connections set up in under a day with no partner-side install.

Controlled, Secure Access

API keys ensure partner autonomy.

Reliable, Low-Maintenance Deployment

Console-based monitoring, stable updates, zero downtime.

What Key Stakeholder Say

“It just works… You immediately know—this is what I have to do, this is how I connect the two together.”
Renato Osorio
Tech Lead at Kaluza

Conclusion

One year on, Getint transformed Kaluza’s integration project into a scalable, secure network—empowering streamlined collaboration across multiple Jira environments.
With zero partner setup, centralized control, enterprise-grade uptime, and intuitive UI, Getint became the backbone of their Jira collaboration strategy.

Schedule a Free Demo with our Integration Expert

Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.

Frequently asked questions

Have questions?

We've got you!

Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.

Can Getint connect multiple Jira instances securely?

Yes—Getint uses API‑key based access so Kaluza manages every Jira integration while partners retain control.

Does it support partner onboarding without technical work?

Yes—partners require no installation; connections configured from Kaluza’s side in under a day.

Are comments, attachments, and fields fully synced?

Yes—issues, comments, attachments, statuses, and custom fields sync near real‑time across integrations.

Is deployment stable and maintenance-free?

Yes—achieved 99.99% uptime with automated updates and no disruptions.

Is it user-friendly for non-developers?

Absolutely—the centralized UI is intuitive, requires no coding, and offers clear reporting and control.

Experience a smarter way to integrate & synchronize.

Discover the power of seamless connections, bridging your favorite tools for optimized workflow and productivity. Unleash the potential of unified platforms with Getint.
Book a Demo