Jira

Flow Production Tracking (Shotgrid)

Integration

Play'n Go: Custom Jira—ShotGrid Integration

Play’n GO, a prominent online gaming developer, streamlined its production workflows by integrating Jira with ShotGrid (formerly Autodesk Flow Production Tracking) via Getint. This custom solution synchronized game‑project milestones and task statuses across teams—automating manual updates and boosting collaboration.

Find Out how we did it!

Client Overview

Industry:

Gaming

Company size:

Mid-market

Location:

Global

KEY STAKEHOLDER

Play’n GO

Project Lead

Leading developer of online casino games
Bridges production tracking in ShotGrid with development tasks in Jira
Custom integration designed for non-technical users
Automates deadline and status sync across teams
Supports creative, animation, and development workflows

Scope of Work

Game‑Project Sync

Mapped Jira and ShotGrid for cross-system milestone and task alignment.

Custom Field Integration

Linked deadlines and status updates between Jira custom fields and ShotGrid tasks.

Non‑Technical User UI

Configured integration via intuitive interface—no coding needed by team members.

Ongoing Support & Optimization

Getint provided expert assistance during setup and iterative tuning post-launch.

Integration Objective

To eliminate manual task updates between production (ShotGrid) and development (Jira), ensuring aligned milestones, automated status sync, and improved collaboration across technical and creative teams.

Data Integration Specifics

Issue Types:

Integrated issue types:

Game Projects (custom Jira type) → ShotGrid Projects
Jira Tasks ↔ ShotGrid Tasks

Field Mapping:

Custom field mappings ensured cross‑platform alignment:

Deadline Dates ↔ Task Due Dates
Status Fields ↔ ShotGrid Task Status

Scripting and Custom Development Support

Hand‑tuned with Getint’s support: scripts for custom mappings and responsive troubleshooting ensured accurate, automated synchronization.

Success Metrics

The integration’s success was defined by

Eliminated Manual Updates
No more tedious cross‑platform data input.
User‑Friendly Configuration
Non‑technical staff manage the integration confidently.
Reliable Performance
Automated sync runs smoothly without daily intervention.
Improved Collaboration
Creative and development teams share real‑time project status.

Vendor Selection Process

Play’n GO selected Getint based on its user-friendly interface, strong prior integration (Jira‑Asana), and responsive support. The platform’s ability to empower non-technical team members with enhanced workflow insights made it the clear choice.

Why Getint Stood Out?

During the vendor selection process, Getint emerged as the preferred choice due to:

Built-in Integration

No need for an external hub, ensuring easier maintenance

User-Friendly Interface

Accessible for standard Jira administrators, with straightforward configuration

Reliability and Low Maintenance

Set-and-forget functionality

Cost-Effectiveness

Balanced pricing for the value delivered

Responsive Support

Prompt and effective assistance during setup and troubleshooting

800 000 +

Active Users

5 000 +

Installations

3.8 / 4

Rating

7 mln

Integrations Daily

Our Certifications

What We Accomplished

Seamless milestone and task sync

between ShotGrid and Jira.

Fully mapped custom fields

for deadlines and statuses.

User-configurable solution

without requiring dev support.

Stable automation

requiring little to no daily management.

What Key Stakeholder Say

“Getint has an ability to empower non‑technical users with integrations through their user‑friendly interface. It has streamlined the processes and capability to support stakeholders from both ends of our applications.”

Play’n GO

Project Lead

Conclusion

Getint delivered an efficient, non‑technical integration between ShotGrid and Jira—cutting manual work and aligning cross‑team production workflows.

By combining custom field mapping, expert assistance, and a user‑friendly UI, Play’n GO now enjoys reliable, automated tracking across creative and development teams.

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Frequently asked questions

Have questions? 
We've got you!

Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.

Can non-technical users manage the integration?

Yes—Getint's UI empowers non-technical staff to configure mappings without coding.

Are custom fields supported?

Yes—deadline dates and status fields are fully synced between systems.

Was scripting required?

Only minor scripts were added by Getint during setup; no dev experience required.

Is the sync reliable?

Yes—the automated sync runs smoothly and doesn’t require daily oversight.

Does it improve cross-team workflows?

Absolutely—creative and development teams now share real-time project status.

Experience a smarter way to integrate & synchronize.

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