Integrations for Managed IT Services Workflows and Support Teams
Managed IT Service providers support complex client environments using multiple systems for ticketing, service delivery, and incident management. Getint connects tools like ServiceNow, Jira Service Management, and other platforms so managed support workflows stay synchronized across teams and clients — without manual handoffs.
With Getint, you can
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One Integration Platform for Managed IT Services
All with bi-directional sync, granular field mapping, and secure data handling — built for scalable service delivery operations.
Built for Managed IT Service Environments
- Connecting ServiceNow, Jira Service Management, and other ticketing systems
- Synchronizing incidents, requests, and change workflows across client environments
- Maintaining SLA visibility and ticket traceability across systems
- Enabling secure collaboration between MSP teams and client stakeholders
Deep, Bi-Directional Sync
Exchange tickets, comments, attachments, and custom fields in real time.
Cloud, Server, and Data Center Support
Connect hybrid or multi-instance environments – even across companies.
SLA Performance Boost
Faster resolution times, better response visibility, and fewer data silos.
Custom Workflow Mapping
Align the integration with your organization’s existing processes and fields.
Team-Friendly Configuration
No-code setup for business teams, plus advanced options for admins.
Enterprise-Grade Security
ISO 27001 & 27018 certified, SOC 2 Type II audited, and fully GDPR compliant.
Managed IT Services teams use Getint to synchronize incidents, service requests, and change workflows across ServiceNow, Jira Service Management, and other platforms — enabling coordinated support delivery, improved SLA compliance, and full visibility across internal teams and client environments.
Connect Any Managed IT Support System You Use
Schedule a Free Demo with our Integration Expert
Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.
See Managed IT Services Integrations in Action
Have questions? We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
