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GitHub Azure DevOps Integration Guide: How to Connect Repos, Boards, and Pipelines
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What Is Project Management? A Complete 2026 Guide
Project management helps teams deliver successful projects with clarity and control. This guide explains the project management process, core components, lifecycle phases, popular methodologies (including Agile and Kanban), typical roles, common challenges, and how tools support planning, execution, and monitoring across modern organizations.
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Workflow Software: How Modern Teams Automate Work, Reduce Complexity, and Stay in Control
What is workflow software and how does workflow automation work? Learn how workflow management software helps teams automate processes, reduce manual work, improve visibility, and manage complex workflows across tools.
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Problem Management vs Incident Management: Key Differences Explained
Incident management and problem management are two core ITIL processes that serve different but complementary purposes in IT Service Management. Incident management focuses on restoring services quickly after unplanned disruptions, while problem management investigates root causes to prevent recurring issues. Understanding when and how to apply each process helps IT teams reduce service disruption, improve system stability, and move from reactive support to proactive improvement—especially when using platforms like ServiceNow.
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JSM Asset Management: Full Guide to Setup, Configuration, and Best Practices
Jira Service Management Assets provide a flexible way to track hardware, software licenses, and configuration items directly inside Jira. This guide explains how JSM asset management works, from object schemas and asset attributes to lifecycle management, automation rules, and advanced searching with AQL and JQL. You’ll also learn how Getint integrates JSM Assets with other systems to keep asset data consistent across tools, enabling better decision-making, improved service delivery, and scalable configuration management.
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