Jira Service Management Freshservice integration

Integrate Jira & Freshservice: Streamlined, Integrated, Flawless. Merging Jira with Freshservice is both effortless and proficient. This unification connects two industry-leading service management platforms, enabling teams from all realms to work in tandem by effortlessly consolidating data across systems. Delve deep into a well-rounded integration as you synchronize tickets, incidents, and requests, tailoring them with specific fields, attachments, and priorities. For those considering a platform shift, transition seamlessly between Jira and Freshservice while retaining all crucial data.

We Support the Integration of All The Most Important Fields, Including

Name of field
Name of field
SUMMARY
DESCRIPTION
ASSIGNEES
ATTACHMENTS
COMMENTS
DATE
LABELS
URL
PRIORITY
CUSTOM FIELDS
TITLE
DESCRIPTION
ASSIGNEES
ATTACHMENTS
COMMENTS
DATE
LABELS
URL
PRIORITY
CUSTOM FIELDS

3-minute Setup to Get You Up and Running ASAP

  • 01

    No need to install the Freshdesk app or connector; simply use a Jira app.

  • 02

    Set up the connection with Jira and Freshdesk.

  • 03

    Implement the fundamental types association (e.g. Issue to Task).

    04

    Map the fields like assignees, labels, and more.

    05

    Name your integration, save the settings, and relish the enhanced functionality.

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Richard Winstock

Getint Platform Offers and Support

Advanced Scripting

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Saas / OnPremise deployment

Custom development and consulting

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Documentation: Jira Service Management Freshservice integration

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Migrate data between Jira Service Management <-> Freshservice

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What is Jira Service Management?

Jira Service Management, an Atlassian prodigy, offers a blend of service desk and ITSM strengths. With global IT circles singing its praises, it emerges as a seamless conduit for pristine IT service management. Its contemporary design ensures swift incident arbitration and adherence to SLA norms. Extending its outreach, it now serves myriad business support realms. Owing to its versatility and a sundry of Atlassian marketplace assets, Jira Service Management carves its niche as a go-to tool for businesses emphasizing service excellence and continuous operational enhancement.

What is Freshservice?

Crafted by Freshworks, Freshservice is a next-gen IT service management solution embraced internationally. It provides a seamless platform for IT service handling, incident redressal, and asset tracing. Packed with features such as a revamped self-service portal, it stands out as an indispensable choice for enterprises keen on boosting IT service standards and ensuring user satisfaction.

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