Azure DevOps-Freshdesk Integration - Streamline Your Workflow
Create seamless Azure DevOps with Freshdesk integration with Getint in just 5 minutes. Friendly UI, auto-mapping, one-way or two-way integration. No code needed!
Sync
Azure DevOps
-
Freshdesk
Simple, Seamless, Effective
Integration
This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.
to establish a robust integration that synchronizes data and maintains workflows efficiently.
Experience comprehensive integration as you sync issues, work items, bugs, and epics
while customizing with fields, attachments, statuses, and assignees.
Smoothly migrate between tools
without losing data, ensuring a successful migration.
Our Certifications
Partnerships
Seamless
Azure DevOps
-
Freshdesk
Sync
2-way Sync
Maintain a single source of truth with automatic cross-platform updates.
SaaS / On-Premise
Choose cloud or on-premise deployment to meet compliance and security standards.
Advanced Filtering
Sync only the most relevant data, reducing clutter and complexity.
Auto Mapping
Reduce manual work with automated field mapping for a consistent data structure.
Reporting with Logs
Receive instant alerts to quickly identify and resolve integration issues.
Enterprise Security
Protect sensitive data and maintain compliance with enterprise-grade security.
Fair Pricing
We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.
Pay just for one app
fixed fee you can trust—pay for a connection, no surprises.
No hidden costs
ensuring completely transparent, predictable pricing.
Unlimited usage
of fields and projects at no extra charge.
Fair migration cost
based on the number of events, not company size, ensuring fairness for all organizations.
Schedule a Free Demo with our Integration Expert
Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.
Turn Your Azure DevOps work items into Freshdesk ticket
Getint supports the integration of all major fields.
What makes Getint your Go–To Integration Solution?
Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.
Clear Pricing – No surprises!
Enterprise–Grade Security
Dedicated, In–House support!
Custom Integrations for any Challenge!
Quick Setup, Seamless Experience
Hear what our happy Clients
& Partners say
Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:
Check Pricing Tailored to Your Team
Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.
Azure DevOps — Freshdesk Integration
Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery
Azure DevOps <-> Freshdesk Migration
Need a tool that will help you migrate Azure DevOps to Freshdesk? Getint enables seamless migration between Freshdesk and Azure DevOps so you can streamline workflows, maintain data integrity, and accelerate project delivery.
Seamless
Azure DevOps
-
Freshdesk
Sync
Every integration tells a story of improved workflows, enhanced collaboration, and organizational growth. Explore how businesses across industries have leveraged our solutions to overcome challenges, optimize processes, and achieve remarkable results.
Have questions?
We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
How does the Azure DevOps Freshdesk integration work in real teams?
The azure devops freshdesk integration connects your support agents and your Azure DevOps team so they finally see the same context. When a freshdesk ticket needs engineering attention, your support team can instantly create Azure DevOps work items, link them to the current Freshdesk ticket, or even link existing Freshdesk tickets to existing Azure DevOps work items.
Developers receive the full details, custom fields, comments history, and attachments — without switching tools. This simple integration brings Azure DevOps closer to the conversations your customers care about most.
Can one Freshdesk ticket be linked to multiple Azure DevOps work items?
Yes. Many customer requests evolve — what starts as one Freshdesk ticket often turns into more than one user story, task, or bug. The freshdesk azure devops integration supports scenarios where you link multiple work items to a single ticket, or map several items back into Freshdesk.
This is especially helpful when your development team needs to break work into smaller deliverables while your support agents keep a single clean thread with customers.
Does the integration support customization based on customer workflows?
Absolutely. Every organization structures Azure DevOps work items, Freshdesk fields, and workflows differently — and Getint’s integration app adapts to that reality. You can map custom fields, statuses, comments, attachments, and even send notifications automatically to keep both sides aligned.
This flexibility allows you to create Azure DevOps work that mirrors your business requirements, not force your team into rigid templates. The setup is simple, but the customization power is deep for teams that need it.
Do support agents need to switch apps to create work items in Azure DevOps?
Not at all. Support agents can create or link work items directly from the freshdesk apps form, using a clear create button that sends data into Azure DevOps. They don’t need to open Visual Studio, navigate through an Azure DevOps project, or jump into another platform.
The azure devops app allows the support agent to pass all essential details from the freshdesk account, making collaboration between Freshdesk and Azure DevOps smoother and faster.
What makes Getint’s Azure DevOps integration app different from other Freshdesk apps?
Getint focuses on reliability, clarity, and keeping the setup truly simple. While many tools promise “integration,” Getint lets you sync Azure DevOps fields, send notifications, sync comments, and maintain full work item history without rebuilding your systems.
Unlike lightweight plugins, this azure devops integration app is built for real teams: support agents, developers, and project management leads who rely on accurate data every day. From linking work items to notifying the Azure DevOps work owner, Getint delivers a deeper and more complete freshdesk Azure DevOps integration that scales with your growing customers and projects.
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