Jira-ServiceNow Integration - Streamline Your Workflow
Integrate ServiceNow and Jira with Getint in just 5 minutes. Connect IT teams, ServiceNow teams, and development teams with flexible one-way or two-way synchronization, advanced field mapping, and near real-time visibility. No code required.
Sync
Jira
-
ServiceNow
Simple, Seamless, Effective
Integration
This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.
to establish a robust integration that synchronizes data and maintains workflows efficiently.
Experience comprehensive integration as you sync issues, work items, bugs, and epics
while customizing with fields, attachments, statuses, and assignees.
Smoothly migrate between tools
without losing data, ensuring a successful migration.
Our Certifications
Partnerships
Seamless
Jira
-
ServiceNow
Sync
2-way Sync
Maintain a single source of truth with automatic cross-platform updates.
SaaS / On-Premise
Choose cloud or on-premise deployment to meet compliance and security standards.
Advanced Filtering
Sync only the most relevant data, reducing clutter and complexity.
Auto Mapping
Reduce manual work with automated field mapping for a consistent data structure.
Reporting with Logs
Receive instant alerts to quickly identify and resolve integration issues.
Enterprise Security
Protect sensitive data and maintain compliance with enterprise-grade security.
Fair Pricing
We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.
Pay just for one app
fixed fee you can trust—pay for a connection, no surprises.
No hidden costs
ensuring completely transparent, predictable pricing.
Unlimited usage
of fields and projects at no extra charge.
Fair migration cost
based on the number of events, not company size, ensuring fairness for all organizations.
Schedule a Free Demo with our Integration Expert
Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.
Turn Your ServiceNow work items into Jira work items
Getint supports the integration of all major fields.
What makes Getint your Go–To Integration Solution?
Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.
Clear Pricing – No surprises!
Enterprise–Grade Security
Dedicated, In–House support!
Custom Integrations for any Challenge!
Quick Setup, Seamless Experience
Jira
-
ServiceNow
Integration
Ready to simplify your workflows? Try connector on the Atlassian Marketplace and experience seamless integration between your tools. Start your 30-day free trial today and see the difference!
ServiceNow Integration for Jira (ServiceNow Connector)
Hear what our happy Clients
& Partners say
Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:
Check Pricing Tailored to Your Team
Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.
ServiceNow — Jira Software Integration
Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery
ServiceNow <-> Jira Software Migration
Need a tool that will help you migrate ServiceNow to Jira Software? Getint enables seamless migration between ServiceNow and Jira so teams can transfer incidents, ServiceNow tickets, Jira tickets, comments, attachments, custom fields, and historical data while maintaining complete visibility throughout the process. Reduce risk, streamline workflows, and keep stakeholders aware of progress from testing purposes through production rollout.
Have questions?
We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
Can Jira issues and ServiceNow incidents be integrated?
Yes. With Getint, you can set up a Jira–ServiceNow integration in just a few minutes—no coding required. The app integrate Jira instance (Jira Software, Jira Cloud, or Jira Service Management) with your ServiceNow instance, allowing for two-way sync of incidents, change requests, assigned tasks, bugs, and service requests. This ensures IT teams and developers work seamlessly across the two systems without switching tools.
What data can sync between Jira and ServiceNow?
Getint supports flexible field mapping for ServiceNow incidents, ServiceNow tickets, assignment groups, comments, attachments, work notes, custom fields, and Jira issues (work items). Teams can synchronize statuses, priorities, URLs, and incident events while maintaining complete control over the synchronization process.
For example, organizations can send ServiceNow incident events directly to a corresponding Jira work item, trigger updates automatically, or configure custom workflows that match business processes. The integration supports both one-way and bi-directional synchronization.
How secure is the Jira–ServiceNow integration?
Security is a core part of every Jira integration we deliver. Getint is ISO 27001 and ISO 27018 certified, SOC 2 Type II audited, and GDPR compliant. Connections use REST APIs, API tokens, and secure authentication methods to establish trusted communication between platforms.
Organizations maintain full access control over synchronized data and can choose SaaS or on-premises deployment models depending on compliance requirements. This gives enterprises the ability to integrate ServiceNow and Jira resources while maintaining security and governance standards.
Can I connect multiple Jira and ServiceNow instances?
Yes. Getint can connect multiple ServiceNow instances with one or more Jira environments. This is a common setup for managed service providers, enterprise organizations, and businesses supporting multiple customers.
For example, a single Jira Cloud environment can synchronize with multiple ServiceNow instances, each with unique field mapping, workflows, and configuration rules. This allows teams to manage separate processes while maintaining a centralized Jira resource and consistent reporting.
How do I get started with ServiceNow Jira integration?
You can start directly from the Atlassian Marketplace. Install the app, connect Jira and ServiceNow using an API token, and configure your first synchronization. A default setup is available to help users create a connection quickly, while advanced options allow organizations to customize workflows, field mapping, and automation rules.
Our support team can help you test configurations, review integration details, and optimize the setup as requirements evolve. A full list of configuration options is available for organizations that need advanced functionality.
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