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Jira
Jira Service Management

Best Jira Integration Platform on the Atlassian Marketplace

11 Jan 2025
11 min
best jira integration platform

If you’re searching for the best Jira integration on the Atlassian Marketplace, you probably already know one thing — your teams are losing time jumping between tools, copying data, and updating issues manually.

Here’s the headline:
Getint is the fastest-growing Jira integration app on the Atlassian Marketplace.

  • Over 6,000 active installations.
  • More than 660,000 users relying on it every day.
  • Integrations with over 16 platforms — from Jira Cloud to ServiceNow, Azure DevOps, Salesforce, and Monday.com.

It’s not a “maybe it will work” app. It’s a proven solution that enables teams to work in the projects and services they already use, while still keeping everything connected.

Why Jira Integrations Matter more than ever?

Modern work rarely happens in one tool. Development might happen in Jira Cloud, while customer requests arrive in ServiceNow, and planning sits in Monday.com. Without a Jira integration, information lives in silos:

  • Issues are missed or status is outdated.
  • Duplicate Jira issues create confusion.
  • SLA targets are harder to meet.
  • Manual updates eat into productive work.

A good integration means:

  • Data flows automatically between projects.
  • The right field mappings ensure no detail is lost.
  • Teams can view and edit information in their preferred app.

When you enable a smart sync, every comment, attachment, and status change stays aligned across Jira projects and connected services.

Using Jira with Other Platforms

Using Jira in isolation works fine for very small projects, but most teams need to connect it with other apps to unlock its full potential. Some of the most common Jira integration types include:

  • Jira Cloud ↔ ServiceNow — Ideal for ITSM teams needing to keep customer requests in sync with development issues.
  • Jira Cloud ↔ Azure DevOps — Perfect for cross-department projects where some developers prefer Microsoft’s ecosystem.
  • Jira Cloud ↔ Salesforce — Aligns customer data with delivery work.
  • Jira Cloud ↔ GitLab — Lets engineering teams manage code and issues in one workflow.
  • Jira Cloud ↔ Monday.com — Connects planning and execution so no project detail slips through.

With Getint, each integration can be fully customized — you select exactly which fields to sync, from comments to custom items, and when to send them.

Does Jira have API integration?

Yes. Jira Cloud has a powerful API, meaning developers can integrate it with almost any software. But writing your own configuration, keeping it updated when APIs change, and making sure it works automatically is a full-time development job.

Getint removes that burden. You select your platforms, set your authentication, add your mapping, and the app takes care of the rest — including handling any future changes in API endpoints.

link Jira with key tools - following platform

Step-by-step: How to get started with Getint

Getting started with the best Jira integration app doesn’t require a degree in computer science. Here’s the section you’ll care about most:

  1. Select your source and target systems (e.g., Jira Cloud ↔ ServiceNow).
  2. Set authentication for each side to enable access.
  3. Add your field mapping — choose the details, comments, and status you want to sync.
  4. Create your first sync and send a test issue.
  5. View the results, update any mapping, and save your configuration.

From there, the integration runs automatically, sending and receiving requests, keeping projects updated across teams, and giving every user the information they need — without manual work.

Features that Make Getint the Best Jira Integration App

Cross-Platform Flexibility

Getint works seamlessly across 16 platforms, from Jira Cloud to ServiceNow, Azure DevOps, Salesforce, GitLab, Asana, Monday.com, and more. Each integration is fully configurable, giving you the power to choose exactly how data moves between systems. You can map standard and custom fields, sync attachments, comments, and even complex workflows — so your integration matches your business processes, not the other way around.

True Two-Way Synchronization

Make an update in one system, and see it instantly reflected in the other — without manual intervention. Getint’s true two-way sync ensures issues stay aligned across platforms, so your teams never work on outdated information. Whether it’s changing a status, adding a comment, or updating a field, the change is mirrored in real time for every user.

Granular Control & Advanced Configuration

Not every project needs every field synced. With Getint, you select exactly which fields, issue types, and even specific statuses to synchronize. Our deep configuration tools let you apply advanced filtering, custom scripts, and conditional logic — so you can fine-tune your integration for maximum efficiency and relevance.

Full Content Sync

Keep comments, attachments, work logs, and any other key details in perfect sync across systems. This goes beyond basic summary/description mapping — it ensures that every part of the issue’s history and context is available to everyone, regardless of which platform they’re using.

Monitoring, Logs & Reliability

Transparency is built in. With full logging, you can view every event, request, and update the integration processes. This makes it easy to troubleshoot, audit, and prove SLA compliance. The system is designed for high stability and uptime, so your integrations keep running smoothly in the background.

Flexible Deployment Options

Choose the deployment type that suits your needs — Cloud, Data Center, or Server. Each deployment type meets the same high standards for performance, configuration, and security.

Enterprise-Grade Security

Your data deserves the highest protection. Getint is ISO 27001 and ISO 27018 certified, GDPR compliant, and SOC 2 Type II audited. Security is woven into every layer of the integration process — from authentication and encryption to storage and access control.

Human-First Support

Behind every great integration is a great support team. At Getint, you’ll get real people — not bots — guiding you through setup, troubleshooting, and optimization. Many customers start their journey with a free demo and continue working closely with our team as their integration needs evolve.

Getint: Jira Integration - Real-World Customer Case Studies

  • Lufthansa Group uses Getint to integrate Jira Data Center with Azure DevOps across multiple business units. This integration keeps development and operations teams in sync, ensuring that updates flow seamlessly between platforms. By aligning issue tracking and project status in real time, Lufthansa maintains efficiency and coordination across its global operations.
  • Kaluza turned to Getint for a Jira ↔ Jira integration after testing other solutions like Exalate and Backbone. They needed a setup that could handle complex, multi-project workflows without the overhead of custom development. With Getint, every update, comment, and field change is synchronized instantly, enabling their teams to collaborate more effectively.
  • Škoda Auto uses Getint to connect Azure DevOps with Jira Cloud, allowing product development and IT operations teams to work in their preferred systems while sharing the same accurate, up-to-date data. This integration has reduced manual updates, improved visibility, and accelerated delivery timelines.

Read more Getint's case studies

Why the Atlassian Marketplace trusts Getint

The Atlassian Marketplace is home to thousands of apps, but only a select few earn the trust of both everyday users and enterprise decision-makers. Getint has built that trust by focusing on three non-negotiables: reliability, security, and customer success.

From day one, Getint has been more than just an integration provider — it’s been a partner in solving real-world workflow challenges. The app delivers consistent, high-performance synchronization for Jira Cloud, Data Center, and Server, ensuring that teams can count on their integrations to work around the clock, even under heavy load.

Security is another cornerstone. With ISO 27001 and ISO 27018 certifications, GDPR compliance, and a SOC 2 Type II audit, Getint meets the most rigorous industry standards for protecting sensitive project data. Enterprises in regulated industries — from aviation, through fintech, to automotive — choose Getint knowing that every transfer, update, and request is handled with uncompromising security.

Finally, there’s the human factor. The Atlassian Marketplace community values vendors who stand behind their products with real, responsive support. Getint’s “human-first” approach means customers aren’t left digging through documentation alone — they have direct access to integration experts who can guide them from initial setup to advanced configuration.

This combination of proven performance, enterprise-grade security, and customer-centric service is why the Atlassian Marketplace — and the companies who rely on it — trust Getint.

Final Takeaway

The best Jira integration app is the one that keeps your work, projects, and issues connected without adding complexity. Getint delivers exactly that — and does it with the support, security, and flexibility that modern teams need.

If you’re ready to get started, visit our Atlassian Marketplace page, select your Jira Cloud, Jira Server, or Data Center version, and launch your first integration today.

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