Azure DevOps
ServiceNow
ServiceNow
Integration

Azure DevOps-ServiceNow Integration - Streamline Your Workflow

Create seamless Azure DevOps with ServiceNow integration with Getint in just 5 minutes. Friendly UI, auto-mapping, one-way or two-way integration. No code needed!

/4
rating on the
Trusted by Fortune 500 and Industry Leaders
Siemens
Capgemini
Wintrust
Fujitsu
Dulux Group
UN Geneva
Goodwill
Kaluza
Apple
eBay
Lufthansa
Airbus
Deloitte
Dr. Martens
Siemens
Capgemini
Wintrust
Fujitsu
Dulux Group
UN Geneva
Goodwill
Kaluza
Apple
eBay
Lufthansa
Airbus
Deloitte
Dr. Martens
Siemens
Capgemini
Wintrust
Fujitsu
Dulux Group
UN Geneva
Goodwill
Kaluza
Apple
eBay
Lufthansa
Airbus
Deloitte
Dr. Martens
Siemens
Capgemini
Wintrust
Fujitsu
Dulux Group
UN Geneva
Goodwill
Kaluza
Apple
eBay
Lufthansa
Airbus
Deloitte
Dr. Martens
Azure DevOps
ServiceNow
Field Mapping

Sync

Azure DevOps

-

ServiceNow

Simple, Seamless, Effective

Integration

This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.

Connect Apps

to establish a robust integration that synchronizes data and maintains workflows efficiently.

Experience comprehensive integration as you sync issues, work items, bugs, and epics

while customizing with fields, attachments, statuses, and assignees.

Smoothly migrate between tools

without losing data, ensuring a successful migration.

Our Certifications

GDPR CompliantBig BountySOC 2 Type 2 CertificationCloud FortifiedISO 27018ISO 27001

Partnerships

Seamless

Azure DevOps

-

ServiceNow

Sync

2-way Sync

Maintain a single source of truth with automatic cross-platform updates.

SaaS / On-Premise

Choose cloud or on-premise deployment to meet compliance and security standards.

Advanced Filtering

Sync only the most relevant data, reducing clutter and complexity.

Auto Mapping

Reduce manual work with automated field mapping for a consistent data structure.

Reporting with Logs

Receive instant alerts to quickly identify and resolve integration issues.

Enterprise Security

Protect sensitive data and maintain compliance with enterprise-grade security.

Fair Pricing

We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.

Pay just for one app

fixed fee you can trust—pay for a connection, no surprises.

No hidden costs

ensuring completely transparent, predictable pricing.

Unlimited usage

of fields and projects at no extra charge.

Fair migration cost

based on the number of events, not company size, ensuring fairness for all organizations.

Schedule a Free Demo with our Integration Expert

Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.

Azure DevOps
ServiceNow
title
heading

Turn Your Azure DevOps work items into ServiceNow ticket

Getint supports the integration of all major fields.

Why Getint?

What makes Getint your Go–To Integration Solution?

Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.

Clear Pricing – No surprises!

Enterprise–Grade Security

Dedicated, In–House support!

Custom Integrations for any Challenge!

Quick Setup, Seamless Experience

Hear what our happy Clients
& Partners say

Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:

Thanks a lot for the quick help and excellent assistance! Highly appreciate your service. I always got a quick, honest and to the point response, amazing support and amazing team! Many thanks
Lina Massarwa
SodaStream
With Getint, we facilitate seamless cross-system IT service management processes that operate smoothly across all stakeholders' touchpoints — connecting our customers, service agents, and software contractors.
Dominik Theine
RLB Steiermark
In the difficulties integrating our customer ticketing tools with our own, Getint is a partner of choice. Its seamless integration capabilities are what we were looking for.
Deian Vikov
Airbus Protect
Pricing Estimation
Pricing

Check Pricing Tailored to Your Team

Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.

Documentation

Azure DevOps — Asana Integration

Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery

Two Apps IntegrationAzure DevOpsServiceNow
Three Apps IntegrationAzure DevOpsServiceNow
Software Migration

Azure DevOps <-> Asana Migration

Need a tool that will help you migrate Azure DevOps to ServiceNow? Getint enables seamless migration between ServiceNow and Azure DevOps so you can streamline workflows, maintain data integrity, and accelerate project delivery.

Success Stories

Seamless

Azure DevOps

-

ServiceNow

Sync

Every integration tells a story of improved workflows, enhanced collaboration, and organizational growth. Explore how businesses across industries have leveraged our solutions to overcome challenges, optimize processes, and achieve remarkable results.

Frequently asked questions

Have questions?

We've got you!

Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.

Does ServiceNow integrate with Azure DevOps?

Yes — ServiceNow integrates seamlessly with Azure DevOps, and with Getint you can build a secure, two-way azure devops servicenow integration in just a few minutes. Our platform connects ServiceNow and Azure DevOps work items, tasks, change requests, and updates across both systems so your development teams and ITSM teams stay aligned.You can integrate ServiceNow regardless of whether your ServiceNow instance is cloud-based or on-prem, and everything is fully configurable — fields, workflows, azure devops boards, azure devops project details, and more.This ensures fewer manual handovers, reduced errors, and improved collaboration between teams who rely on microsoft azure devops every day.

What are the common ways to integrate ServiceNow into an Azure DevOps release pipeline?

There are two standard approaches used by enterprises to integrate ServiceNow devops into azure pipelines and release workflows:

1. Using a DevOps pipeline step (gates & pre-deployment conditions)

Teams can enable gates, add pre deployment conditions, or select pipelines where a change request must be approved in ServiceNow before the release continues. This helps maintain strong change control, especially in regulated environments.

2. Using a dedicated integration platform like Getint

Getint automates the full process so change requests, change request status, and updates are automatically created or automatically create relevant work items inside Azure DevOps. It works with any azure pipeline, supports multiple flows, and synchronizes updates instantly.
This approach eliminates manual checks, increases change acceleration, and ensures your release pipeline, release pipelines, and devops pipelines remain compliant with your internal change management practices.

Can you use Azure DevOps as a ticketing system when connecting it to ServiceNow?

Yes — many organisations use microsoft azure devops work items as internal tickets, especially when connecting them to a ServiceNow instance via Getint.Getint makes it easy to sync new work item creation, status updates, work items, tasks, and full workflow transitions from ServiceNow to Azure DevOps and back.

This means that your ServiceNow teams continue working with familiar servicenow table structures — e.g., servicenow change requests or incidents — while your development team manages everything through azure devops boards and the azure devops organization structure.The integration helps improve collaboration, reduce manual processes, and gives both sides the visibility they need.

How do you integrate Azure Active Directory (Azure AD) with ServiceNow?

Integrating Azure AD with ServiceNow typically relies on identity and access features already available in microsoft azure. You configure Azure AD as the identity provider and connect it to your ServiceNow instance through SSO or provisioning options.However, identity integration is separate from servicenow azure devops integration.

If your goal is to integrate operational data — change requests, requests, projects, environment, or development jobs — Getint provides the easiest setup process.With Getint, you simply configure connections, map data fields, and your integration is ready — no custom scripts, no extra apps, no risk to your production environment.

How does Getint synchronize change requests between ServiceNow and Azure DevOps?

Getint supports full two-way synchronization of all key elements related to ServiceNow DevOps and change management.When a change request is created in ServiceNow, a corresponding work item can be automatically created inside Azure DevOps — including fields like change request number, status, workflow, and all required details.

Updates inside Azure DevOps — such as task progress, development notes, or deployment details from azure devops pipelines — are synced back to the ServiceNow instance to keep your ITSM process compliant.This ensures that every request, process, and job across your devops integration remains consistent, traceable, and aligned with ITIL-based servicenow change management practices.