Jira Service Management Salesforce integration

Synchronize Jira Service Management & Salesforce: Streamlined, Synergized, Superior. Integrating Jira Service Management with Salesforce is effortless and optimized. This convergence unites two dominant platforms, enabling diverse teams to collaborate more effectively by consolidating data seamlessly. Benefit from a holistic integration experience as you align support tickets, customer data, and sales opportunities while tailoring with custom fields, attachments, statuses, and owner assignments. If a shift is on the horizon, transition effortlessly between Jira Service Management and Salesforce without compromising any data.

We support the integration of all the most important fields, including

Name of field
Name of field

3-minute setup to get you up and running asap

  • 01

    No need to install the Salesforce app or connector, simply use a Jira app.

  • 02

    Set up the connection with Jira and Salesforce.

  • 03

    Implement the fundamental types association (e.g. Issue to Task).


    Map the fields like assignees, labels, and more.


    Name your integration, save the settings, and relish the enhanced functionality.

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Been working with Getint for a few months now, and can genuinely say they are the hardest working team I’ve met! Always eager to help, to expand their product and to meet or normally exceed our expectations. Their product is easy to work with, quickly deployed and far superior to the competitor product we used to use. Highly recommended!

Richard Winstock

Getint platform offers and support

Advanced Scripting

Advanced Filtering

Getint Folders

Saas / OnPremise deployment

Custom development and consulting

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Documentation: Jira Service Management Salesforce integration

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Migrate data between Jira Service Management <-> Salesforce

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What is Jira Service Management?

Atlassian's Jira Service Management stands as an illustrious combination of service desk and ITSM prowess. Drawing accolades from global IT stalwarts, it curates a unified arena for top-tier IT service stewardship. Its sleek design ensures prompt incident redressal and SLA synchronization. As it branches out, it encompasses support for varied business strata. Its extensibility, uplifted by a gamut of Atlassian marketplace tools, makes Jira Service Management a keystone for entities aspiring for service brilliance and streamlined modalities.

What is Salesforce?

Salesforce, conceived by Salesforce.com, Inc., stands as a revolutionary CRM platform that's globally recognized. It provides businesses with the tools to handle sales, marketing, and customer service seamlessly. Its user-friendly layout facilitates lead management, relationship-building, and efficient deal closures. Expanding beyond its original CRM focus, Salesforce now boasts a variety of apps for diverse business functions, reinforced by a vast app exchange. It's the go-to for businesses wanting enhanced customer engagement, increased sales, and sustained expansion.

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Discover the power of seamless connections, bridging your favorite tools for optimized workflow and productivity. Unleash the potential of unified platforms with Getint.