Salesforce

Freshservice

Freshservice

Integration

Streamline Your Workflows with Seamless Integration

Create seamless Salesforce with Freshservice integration with Getint in just 5 minutes. Friendly UI, auto-mapping, one-way or two-way integration. No code needed!

/4
rating on the
Trusted by Fortune 500 and Industry Leaders
Siemens
Capgemini
Wintrust
Fujitsu
Dulux Group
UN Geneva
Goodwill
Kaluza
Siemens
Capgemini
Wintrust
Fujitsu
Dulux Group
UN Geneva
Goodwill
Kaluza

Sync

Salesforce

-

Freshservice

Simple, Seamless, Effective

Integration

This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.

Connect Apps

to establish a robust integration that synchronizes data and maintains workflows efficiently.

Experience comprehensive integration as you sync issues, work items, bugs, and epics

while customizing with fields, attachments, statuses, and assignees.

Smoothly migrate between tools

without losing data, ensuring a successful migration.

Our Certifications

SOC 2 Type 2 Certification

Partnerships

Seamless

Salesforce

-

Freshservice

Sync

2-way Sync

Maintain a single source of truth with automatic cross-platform updates.

SaaS / On-Premise

Choose cloud or on-premise deployment to meet compliance and security standards.

Advanced Filtering

Sync only the most relevant data, reducing clutter and complexity.

Auto Mapping

Reduce manual work with automated field mapping for a consistent data structure.

Reporting with Logs

Receive instant alerts to quickly identify and resolve integration issues.

Enterprise Security

Protect sensitive data and maintain compliance with enterprise-grade security.

Fair Pricing

We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.

Pay just for one app

fixed fee you can trust—pay for a connection, no surprises.

No hidden costs

ensuring completely transparent, predictable pricing.

Unlimited usage

of fields and projects at no extra charge.

Fair migration cost

based on the number of events, not company size, ensuring fairness for all organizations.

Schedule a Free Demo with our Integration Expert

Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.

Salesforce

Freshservice

title
heading

Turn Your Salesforce work items into Freshservice ticket

Getint supports the integration of all major fields.

Why Getint?

What makes Getint your Go–To Integration Solution?

Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.

Clear Pricing – No surprises!

Enterprise–Grade Security

Dedicated, In–House support!

Custom Integrations for any Challenge!

Quick Setup, Seamless Experience

Hear what our happy Clients
& Partners say

Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:

Thanks a lot for the quick help and excellent assistance! Highly appreciate your service. I always got a quick, honest and to the point response, amazing support and amazing team! Many thanks
Lina Massarwa
SodaStream
With Getint, we facilitate seamless cross-system IT service management processes that operate smoothly across all stakeholders' touchpoints — connecting our customers, service agents, and software contractors.
Dominik Theine
RLB Steiermark
In the difficulties integrating our customer ticketing tools with our own, Getint is a partner of choice. Its seamless integration capabilities are what we were looking for.
Deian Vikov
Airbus Protect
Pricing

Check Pricing Tailored to Your Team

Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.

Documentation

Salesforce — Freshservice Integration

Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery

Software Migration

Salesforce <-> Freshservice Migration

Need a tool that will help you migrate Salesforce to Freshservice? Getint enables seamless migration between Freshservice and Salesforce so you can streamline workflows, maintain data integrity, and accelerate project delivery.

Success Stories

Seamless

Salesforce

-

Freshservice

Sync

Every integration tells a story of improved workflows, enhanced collaboration, and organizational growth. Explore how businesses across industries have leveraged our solutions to overcome challenges, optimize processes, and achieve remarkable results.

Frequently asked questions

Have questions?

We've got you!

Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.

How do I keep Salesforce and Freshservice data aligned?

Integrating Salesforce with Freshservice lets you sync support cases, customer details, statuses, and activities. The setup is flexible, ensuring consistent communication between your CRM and IT service teams.

What kind of tickets and CRM data can move between Salesforce and Freshservice?

You can sync cases, leads, contacts, tickets, and service requests between Salesforce and Freshservice. The integration supports fully customizable workflows for CRM–IT collaboration.

Does the Salesforce and Freshservice integration offer on-premises deployment for security?

This integration supports ISO 27001, ISO 27018, SOC 2 Type II, and GDPR compliance. Salesforce and Freshservice data can be synced securely with deployment tailored to cloud or on-prem requirements.

Do I need to purchase licenses on both ends for Salesforce–Freshservice?

Licensing is per user per month on the source platform (typically Salesforce). The integration includes unlimited sync usage without extra fees.

Who assists with Salesforce–Freshservice integration?

Our multilingual support team helps set up and maintain Salesforce–Freshservice integrations, ensuring smooth operation from start to finish.