ServiceNow-HubSpot Integration - Sync Customer and Service Data
Connect ServiceNow and HubSpot in minutes with Getint’s no-code integration. Sync incidents, tickets, contacts, comments, custom fields, and statuses with one-way or two-way synchronization — helping sales, support, and IT teams resolve customer requests faster without duplicate updates across systems.
Sync
ServiceNow
-
Hubspot
Simple, Seamless, Effective
Integration
This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.
to establish a robust integration that synchronizes data and maintains workflows efficiently.
Experience comprehensive integration as you sync issues, work items, bugs, and epics
while customizing with fields, attachments, statuses, and assignees.
Smoothly migrate between tools
without losing data, ensuring a successful migration.
Our Certifications
Partnerships
Seamless
ServiceNow
-
Hubspot
Sync
2-way Sync
Maintain a single source of truth with automatic cross-platform updates.
SaaS / On-Premise
Choose cloud or on-premise deployment to meet compliance and security standards.
Advanced Filtering
Sync only the most relevant data, reducing clutter and complexity.
Auto Mapping
Reduce manual work with automated field mapping for a consistent data structure.
Reporting with Logs
Receive instant alerts to quickly identify and resolve integration issues.
Enterprise Security
Protect sensitive data and maintain compliance with enterprise-grade security.
Fair Pricing
We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.
Pay just for one app
fixed fee you can trust—pay for a connection, no surprises.
No hidden costs
ensuring completely transparent, predictable pricing.
Unlimited usage
of fields and projects at no extra charge.
Fair migration cost
based on the number of events, not company size, ensuring fairness for all organizations.
Schedule a Free Demo with our Integration Expert
Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.
Turn ServiceNow records into HubSpot tickets
Getint supports the integration of all major fields.
What makes Getint your Go–To Integration Solution?
Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.
Clear Pricing – No surprises!
Enterprise–Grade Security
Dedicated, In–House support!
Custom Integrations for any Challenge!
Quick Setup, Seamless Experience
Hear what our happy Clients
& Partners say
Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:
Check Pricing Tailored to Your Team
Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.
ServiceNow — HubSpot Integration
Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery
ServiceNow <-> HubSpot Migration
Need a tool that will help you migrate Asana to HubSpot? Getint enables seamless migration between HubSpot and Asana so you can streamline workflows, maintain data integrity, and accelerate project delivery.
Seamless
ServiceNow
-
Hubspot
Sync
Every integration tells a story of improved workflows, enhanced collaboration, and organizational growth. Explore how businesses across industries have leveraged our solutions to overcome challenges, optimize processes, and achieve remarkable results.
Have questions?
We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
How simple is it to integrate HubSpot with ServiceNow?
Integrating ServiceNow with HubSpot is quick and effortless. Using Getint, you can configure the connection in minutes with no coding required. The setup allows for one-way or bi-directional synchronization, depending on your team’s needs.
HubSpot Service Hub brings customer service together with customer relationship management, marketing, and sales, while ServiceNow provides robust IT tickets, service delivery, incident management, and workflow automation. A ServiceNow integration with HubSpot helps support, sales, and IT teams share relevant information, improve the customer experience, and automate repetitive tasks instead of manually updating both systems.
Before setup, organizations should define their integration objectives and decide which workflows to connect. For example, teams can create workflows for ticket synchronization, automate tasks and escalation from HubSpot to ServiceNow, or provide customer-facing teams with visibility into ServiceNow incidents. This is particularly useful for complex workflows involving multiple teams and systems.
What items are supported for sync between ServiceNow and HubSpot?
You can sync data such as ServiceNow incidents, HubSpot tickets, contacts, comments, attachments, statuses, custom fields, priorities, customer feedback, and other supported records between ServiceNow and HubSpot. The integration is highly configurable, so you can map fields and adapt the data flow to match your processes on both platforms.
For example, a HubSpot ticket update can create new records or update a corresponding ServiceNow incident, while ServiceNow updates can sync back to HubSpot automatically. Getint allows two-way syncing between ServiceNow and HubSpot, helping reduce duplicate ticket handling, errors, and delays while keeping records consistent across both systems.
Depending on your configuration, SLA-related information and priority values can also be mapped across corresponding fields. This helps teams automate workflows and escalation while maintaining the context needed to manage response time, service delivery, and customer experience.
Can I trust the HubSpot and ServiceNow integration to meet data protection requirements?
Yes. The ServiceNow and HubSpot integration is designed to meet strict security and compliance standards. Getint complies with ISO 27001, ISO 27018, SOC 2 Type II, and GDPR. You can choose between SaaS and On-Premises deployment options for added flexibility.
Administrators maintain control over authentication, account access, synchronization rules, and which records and custom fields participate in the integration. This allows organizations to connect HubSpot and ServiceNow while protecting customer and operational data as it moves between platforms.
Developers can also build custom integrations using REST API connections, API key or other supported authentication methods, while organizations may use third-party tools and connectors for specific integration needs. Getint provides an alternative for teams that want to integrate HubSpot with ServiceNow without building and maintaining custom code.
What should I expect in terms of pricing for ServiceNow–HubSpot sync?
The pricing model for the ServiceNow–HubSpot integration is simple and transparent. You only need to license the required connection, with unlimited users included. There are no hidden fees, and the solution supports unlimited usage and migration-friendly terms.
One of the key benefits of this model is scalability. Organizations can expand synchronization as the number of customers, contacts, deals, tickets, incidents, new records, or connected workflows grows without introducing per-user integration costs.
What level of assistance can I expect for a HubSpot ServiceNow integration?
Getint offers expert, in-house support for your ServiceNow–HubSpot integration. Support is available in English, Polish, Portuguese, and Spanish. Our team can assist with setup, field mapping, synchronization rules, features, testing, troubleshooting, errors, and ongoing optimization.
Beyond keeping individual records synchronized, connecting HubSpot and ServiceNow can improve visibility across sales, support, and IT teams. Consistent data across both platforms can support cross-department reporting and analytics, giving organizations better insight into customer interactions, customer feedback, service requests, incidents, escalation processes, and operational performance.
For teams using other HubSpot features, data originating from processes such as a form submission, a new contact, or other trigger-based automation can also form part of a broader workflow. HubSpot's own automation can use triggers to add a contact, create tasks, update records, or support processes around a knowledge base, while Getint focuses on synchronizing the relevant records and data between HubSpot and ServiceNow.
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