Azure DevOps-Freshservice Integration - Streamline Your Workflow
Create seamless Azure DevOps and Freshservice integration with Getint in just 5 minutes. Connect support and development workflows with flexible one-way or two-way synchronization, automated field mapping, and no code required.
Sync
Azure DevOps
-
Freshservice
Simple, Seamless, Effective
Integration
This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.
to establish a robust integration that synchronizes data and maintains workflows efficiently.
Experience comprehensive integration as you sync issues, work items, bugs, and epics
while customizing with fields, attachments, statuses, and assignees.
Smoothly migrate between tools
without losing data, ensuring a successful migration.
Our Certifications
Partnerships
Seamless
Azure DevOps
-
Freshservice
Sync
2-way Sync
Maintain a single source of truth with automatic cross-platform updates.
SaaS / On-Premise
Choose cloud or on-premise deployment to meet compliance and security standards.
Advanced Filtering
Sync only the most relevant data, reducing clutter and complexity.
Auto Mapping
Reduce manual work with automated field mapping for a consistent data structure.
Reporting with Logs
Receive instant alerts to quickly identify and resolve integration issues.
Enterprise Security
Protect sensitive data and maintain compliance with enterprise-grade security.
Fair Pricing
We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.
Pay just for one app
fixed fee you can trust—pay for a connection, no surprises.
No hidden costs
ensuring completely transparent, predictable pricing.
Unlimited usage
of fields and projects at no extra charge.
Fair migration cost
based on the number of events, not company size, ensuring fairness for all organizations.
Schedule a Free Demo with our Integration Expert
Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.
Turn Your Azure DevOps work items into Freshservice tickets
Getint supports the integration of all major fields.
What makes Getint your Go–To Integration Solution?
Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.
Clear Pricing – No surprises!
Enterprise–Grade Security
Dedicated, In–House support!
Custom Integrations for any Challenge!
Quick Setup, Seamless Experience
Hear what our happy Clients
& Partners say
Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:
Check Pricing Tailored to Your Team
Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.
Freshservice — Azure DevOps Integration
Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery
Azure DevOps <-> Freshservice Migration
Need a tool that will help you migrate Azure DevOps to Freshservice? Getint enables seamless migration between Freshservice and Azure DevOps so teams can transfer work items, tickets, custom fields, and status data while maintaining complete context. Reduce data transfer risks, streamline workflows, and keep support teams and development teams aligned throughout the migration process.
Seamless
Azure DevOps
-
Freshservice
Sync
Every integration tells a story of improved workflows, enhanced collaboration, and organizational growth. Explore how businesses across industries have leveraged our solutions to overcome challenges, optimize processes, and achieve remarkable results.
Have questions?
We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
How can I integrate Freshservice and Azure DevOps app in just a few minutes?
Integrating Azure DevOps with Freshservice is quick and effortless. Using Getint, you can connect existing Azure DevOps work items with Freshservice tickets in minutes with no coding required. Simple integration lets you link your Azure DevOps organization and Freshservice domain, configure field mapping, and choose the preferred sync direction.
Whether you're integrating Azure DevOps Server, other development tools, or cloud-based environments, the setup supports one-way or two-way synchronization, helping eliminate manual updates, and ensuring near real-time visibility with full context.
What can be synchronized between Azure DevOps and Freshservice?
You can seamlessly link existing Freshservice tickets, Azure DevOps work items, comments, attachments, statuses, custom fields, and field values. Teams can easily create rules for specific workflows, or map Freshservice priority values.
The integration supports all software development and incident management data: user stories, tasks, incidents, Azure DevOps pull requests, Azure DevOps priority fields, change records, customer requests, and other Freshservice support processes while ensuring data consistency across two platforms.
Is syncing Azure DevOps and Freshservice compliant with enterprise security frameworks?
Yes. The Getint Freshservice Azure DevOps integration app is designed to meet strict security and compliance standards. Getint is fully compliant with ISO 27001, ISO 27018, SOC 2 Type II, and GDPR requirements.
Organizations can choose SaaS or On-Premises deployment options and securely authenticate using API keys or personal access tokens. This gives support agents and dev teams a secure way to connect systems and share more insights: deployment details, status updates, and project information.
How does Getint price its Freshservice to Azure DevOps integration?
The pricing model for the Azure DevOps–Freshservice integration is simple and transparent. You only need to license the integration on one side — typically the Azure DevOps side. There are no hidden fees, and the solution supports unlimited synchronization, migration-friendly terms, and support customization based on your business requirements. Whether you're linking a current Freshservice ticket to a new work item or even integrating multiple Azure DevOps projects, pricing remains straightforward.
Does Getint offer help with setting up Azure DevOps and Freshservice integration?
Yes. Getint offers expert support for Azure DevOps and Freshservice integrations. Our team helps to install the app, set new connections, configure basic fields or other custom fields, map statuses, trigger events, and organize the logic around product backlog, existing work items and tickets. We can help you integrate Freshservice with Azure DevOps, link multiple work items, configure how the system will send notifications, and create seamless communication between dev, support and change management teams. Support is available in English, Polish, Portuguese, and Spanish.
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