Jira-Freshservice Integration - Streamline Your Workflow
Create seamless Jira Software and Freshservice integration with Getint in just 5 minutes. Connect support and development teams with flexible one-way or two-way synchronization, advanced field mapping, and no-code setup.
Sync
Jira
-
Freshservice
Simple, Seamless, Effective
Integration
This integration bridges two leading project management tools, empowering both internal and external teams to collaborate by merging data seamlessly across platforms.
to establish a robust integration that synchronizes data and maintains workflows efficiently.
Experience comprehensive integration as you sync issues, work items, bugs, and epics
while customizing with fields, attachments, statuses, and assignees.
Smoothly migrate between tools
without losing data, ensuring a successful migration.
Our Certifications
Partnerships
Seamless
Jira
-
Freshservice
Sync
2-way Sync
Maintain a single source of truth with automatic cross-platform updates.
SaaS / On-Premise
Choose cloud or on-premise deployment to meet compliance and security standards.
Advanced Filtering
Sync only the most relevant data, reducing clutter and complexity.
Auto Mapping
Reduce manual work with automated field mapping for a consistent data structure.
Reporting with Logs
Receive instant alerts to quickly identify and resolve integration issues.
Enterprise Security
Protect sensitive data and maintain compliance with enterprise-grade security.
Fair Pricing
We believe in offering a pricing model that prioritizes transparency, fairness, and value for our users. Our approach ensures that you only pay for what you truly need, without unnecessary extras or hidden surprises.
Pay just for one app
fixed fee you can trust—pay for a connection, no surprises.
No hidden costs
ensuring completely transparent, predictable pricing.
Unlimited usage
of fields and projects at no extra charge.
Fair migration cost
based on the number of events, not company size, ensuring fairness for all organizations.
Schedule a Free Demo with our Integration Expert
Discover how seamless and efficient integrations can be with a personalized demo. Our expert will walk you through the process, tailor the session to your specific needs, and answer any questions you have about connecting your tools effectively.
Turn Your Freshservice tickets into Jira work items
Getint supports the integration of all major fields.
What makes Getint your Go–To Integration Solution?
Seamless, secure, and scalable - Getint is trusted by enterprises worldwide to handle even the most complex integration needs. Whether you're syncing teams post-merger or streamlining your workflows across tools, we're here to make it easy.
Clear Pricing – No surprises!
Enterprise–Grade Security
Dedicated, In–House support!
Custom Integrations for any Challenge!
Quick Setup, Seamless Experience
Jira
-
Freshservice
Integration
Ready to simplify your workflows? Try connector on the Atlassian Marketplace and experience seamless integration between your tools. Start your 30-day free trial today and see the difference!
Freshservice/Freshdesk Integration for Jira 2-Way Issue Sync
Hear what our happy Clients
& Partners say
Our clients and partners are at the heart of everything we do. Their success stories and positive feedback speak volumes about the value and reliability of our integration solutions. Here's what they have to say:
Check Pricing Tailored to Your Team
Finding the perfect plan for your team is easy! Our pricing is designed to fit organizations of all sizes and needs. Visit the Atlassian Marketplace to explore detailed pricing options and choose the plan that’s right for your workflow.
Freshservice — Jira Software Integration
Check out our comprehensive documentation and discover how to unify your issue tracking and development workflows, enhance team efficiency, and streamline your project delivery
Freshservice <-> Jira Software Migration
Migrate Freshservice to Jira Software with Getint while preserving Freshservice tickets, Jira tickets, custom fields, comments, attachments, workflows, and service requests. Maintain data integrity, reduce manual work, and keep support and development teams aligned throughout the migration.
Have questions?
We've got you!
Our comprehensive FAQ section addresses the most common inquiries about our integrations, setup process, pricing, and more - making it easy to find the answers you need quickly.
What's the fastest way to integrate Freshservice with Jira or Jira Service Management?
With Getint, you can set up a Jira Freshservice integration in just a few minutes. Connect your Jira Cloud, Jira Data Center, or Jira Server instance to Freshservice using an API token, configure field mapping, and choose one-way or bi-directional synchronization.
For even faster implementation, Getint's Quick Build feature automatically generates an initial data transfer configuration based on your selected platforms, helping you get started with less manual setup. No coding is required, making deployment quick for both Freshservice agents and Jira users from IT teams.
Which data can I synchronize between Jira and Freshservice?
Getint synchronizes Jira issues, Freshservice tickets, service requests, tasks, comments, attachments, statuses, custom fields, priority fields, and other project data between both platforms. You can also sync comments, configure field mapping (including specific fields), make status transitions, define automation rules, and control how data moves between Jira and Freshservice to match your existing workflows.
Does Getint ensure that connecting Jira app with Freshservice is secure and compliant?
Yes. Getint is ISO 27001, ISO 27018, SOC 2 Type II, and GDPR compliant, helping organizations meet enterprise security requirements. Whether you deploy our SaaS or On-Premises solution, you maintain full control over data access, synchronization settings, and user permissions while integrating Jira with Freshservice.
How is the cost of Jira–Freshservice integration calculated?
The pricing model is simple and transparent. You only need to license one side of the integration—typically the Jira side or Jira Service Management. There are no hidden fees, and every license includes unlimited synchronization, migration-friendly licensing, documentation, and access to all core integration functionality.
What support options are available for users of Getint Freshservice and Jira integration?
Getint provides expert, in-house support from implementation through production. Our engineers help to set up new connections, configure field mapping, automation rules, workflows, API token authentication, and synchronization settings, whether you're connecting a single Jira instance or multiple Freshservice environments.
We also assist with testing (linking test tickets, incidents and tasks), troubleshooting, optimization, and best practices so your admins, customer support teams and devs can collaborate more efficiently while maintaining visibility across both systems.
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