Jira Service Management Azure DevOps integration

Connect Jira Service Management & Azure DevOps: Efficient, Integrated, Powerful. Connecting Jira Service Management with Azure DevOps is a streamlined and potent process. This integration amalgamates two predominant IT platforms, enabling teams from various departments to collaborate efficiently by transferring data without hitches across systems. Delve into a holistic integration as you synchronize incidents, service requests, work items, changes, and more while tailoring with fields, attachments, statuses, and assignees. If considering a shift, transition effortlessly between Jira Service Management and Azure DevOps without any data loss.

We support the integration of all the most important fields, including

Name of field
Name of field

3-minute setup to get you up and running asap

  • 01

    No need to install the Azure DevOps app or connector, simply use a Jira app.

  • 02

    For integration, just set up the connection with Jira and Azure DevOps.

  • 03

    Implement the fundamental field association (e.g. Incident to Task).


    Map the fields like assignees, labels, and more.


    Name your integration, save the settings, and relish the enhanced functionality.

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Getint platform offers and support

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Documentation: Jira Service Management Azure DevOps intagration

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What is Jira Service Management?

Jira Service Management, a gem from Atlassian, encapsulates the best of ITSM and service desk capabilities. Revered by IT communities across the globe, it promises an all-inclusive suite for unrivaled IT service management. With its immersive interface, it facilitates effortless incident handling and strict SLA compliance. Broadening its horizons, it now plays a pivotal role in diverse support scenarios. Its dynamism, further enriched by a plethora of Atlassian marketplace modules, positions Jira Service Management as a cornerstone for enterprises keen on accentuating service delivery and instilling operational efficiency.

What is Azure DevOps?

Azure DevOps, a brainchild of Microsoft, is a one-stop solution for end-to-end software development. With global endorsements, it offers a seamless blend of tools required from start to finish of the software journey. It's a harbinger of automation and streamlined workflows and extends its prowess beyond software. Augmented by the exhaustive offerings in the Azure marketplace, Azure DevOps is pivotal for teams that bet on integrated systems, rapid delivery, and maximized efficiency.

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